Retail Cafe Store Manager

About Company:

Seven Stars Bakery, a Rhode Island owned and operated business, was born out of a true passion for artisan bread and pastry baking and a strong desire to foster meaningful community. The founders, wanted to bake great stuff the old fashioned way, using the highest quality ingredients and craftsmanship, and then welcome customers like guests in their home – and we continue to do just that! We opened our first café in 2001 in a converted gas station on Hope Street on the East Side of Providence. Before long, the founders vision became a reality and Seven Stars Bakery was the hub of the neighborhood.

Each Seven Stars Bakery café location is unique but all share that feeling of warmth and community and offer the same delicious breads, pastries, sandwiches, salads and coffee. We are still obsessed with quality: the quality of every item we bake, every coffee we pour and every interaction with our customers. We are currently an amazing, dedicated, hard working team of over 150, consisting of bakers who work through the day and night, delivery drivers who make sure the bread rack is full each morning and baristas who make the best lattes around. All of us are passionate about what we do and truly enjoy working together.

Whether you are quickly grabbing a coffee on the go, chilling at a table enjoying a croissant and a book, or catching up with a friend over lunch – we want to be the best part of your day!

About the Store Manager Role:

You will play a pivotal role in driving the overall success and profitability of the retail location within the retail bakery cafe services. This position is responsible for overseeing daily store operations, ensuring exceptional customer experiences, and leading a team to meet and exceed sales targets. The Store Manager will implement effective merchandising strategies and maintain visual standards to attract and engage customers. They will also foster a positive work environment by providing ongoing training and development opportunities for staff. Ultimately, the Store Manager ensures operational excellence while aligning store performance with the company’s strategic goals.

Store Manager Minimum Qualifications:

• Proven experience in retail management or a similar leadership role within the accommodation and food services sector.
• Strong knowledge of retail sales principles and customer service best practices.
• Demonstrated ability to manage and develop a team effectively.
• Excellent communication and interpersonal skills.
• Ability to work a flexible schedule including weekends and holidays.
• High school diploma or equivalent.

Store Manager Preferred Qualifications:

• Bachelor’s degree in Foodservice Management, Retail Management, or a related field.
• Experience with specialty retail environments and visual merchandising techniques.
• Familiarity with point-of-sale (POS), food and beverage management, and labor management software systems.
• Proven track record of driving positive sales growth in a competitive market.
• Employee Management in a union environment.

Store Manager Responsibilities:

• Lead and manage all aspects of store operations including sales, inventory management, and customer service.
• Develop and execute visual merchandising plans to enhance product presentation and maximize sales opportunities.
• Train, motivate, and supervise store staff to deliver outstanding customer service and achieve sales objectives.
• Analyze sales data and market trends to adjust strategies and improve store performance.
• Maintain compliance with company policies, health and safety regulations, and industry standards.

Store Manager Skills:

The required skills such as store sales, visual merchandising, and retail management are essential for daily operations, enabling the Store Manager to optimize product placement and drive revenue growth. Customer service training skills are applied to coach staff in delivering exceptional service, enhancing customer satisfaction and loyalty. Merchandising and retail sales expertise help in analyzing market trends and adjusting inventory to meet customer demand effectively. The ability to work a flexible schedule ensures the Store Manager can oversee peak business hours and special events, maintaining operational continuity. Positive sales and specialty retail skills contribute to creating a dynamic store environment that attracts diverse customer segments and supports sustained business success.

Required Availability: Early mornings, weekends, and holidays
Hours of Retail Operations: 6:30am - 6pm
Shift Length: 8 - 10 hours
Five (5) day work week
40-50 hours per week

Compensation details: 60000 Yearly Salary

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