18395 - Payroll Tax Specialist - GA - On Site

Payroll Tax Specialist - GA - On Site

Location: Duluth, GA 30097, Georgia, United States

Position Summary: The Payroll Tax Specialist ensures compliance with federal, state, local, and international payroll tax laws by accurately preparing, filing, paying, reconciling, and reporting payroll taxes. Responsibilities include researching complex payroll tax issues, analyzing notices and discrepancies, supporting audits, and advising on payroll tax compliance. This role partners with internal stakeholders, government agencies, and clients to resolve tax issues, support new business initiatives, and maintain regulatory compliance. The position requires strong analytical skills, attention to detail, sound judgment, and commitment to exceptional customer service while managing multiple priorities in a fast-paced environment.

Essential Duties and Responsibilities:

• Research payroll tax issues, filing requirements, and compliance obligations; evaluate solutions and filing positions in accordance with federal, state, local, and international tax laws and regulations.
• Partner with internal departments to support new business initiatives, acquisitions, and projects by identifying and ensuring appropriate payroll tax obligations and coverage requirements.
• Assist with internal and external payroll tax audits by gathering documentation, validating records, and supporting audit responses.
• Process payroll tax payments and tax returns, including reviewing, reconciling, and validating payroll tax data to ensure accuracy and compliance.
• Verify payroll tax information and supporting documentation to ensure adherence to applicable laws, regulations, company policies, and established procedures.
• Investigate and resolve tax notices, discrepancies, and account issues by analyzing data, identifying root causes, and implementing corrective actions in a timely manner.
• Deliver exceptional customer service by responding to client inquiries and providing guidance, support, and resolution for payroll tax-related issues and requests.
• Maintain current knowledge of payroll tax laws, regulations, industry trends, and best practices through continuing education, professional resources, training, and independent research.
• Prepare, review, and file monthly, quarterly, and annual federal, state, and local payroll tax returns as assigned.
• Process payroll tax filings and payments through various submission methods, including electronic filing (e-file), EFT debit and credit transactions, agent files, and other approved filing platforms.
• Manage and resolve tax notices while maintaining accurate documentation and status updates within the case management system.
• Prioritize, monitor, and complete assigned work items within the case management system while meeting established service level expectations and deadlines.
• Perform payroll tax reconciliations and analyze tax account balances to identify variances and ensure accurate reporting and remittance.
• Collaborate with internal stakeholders and external agencies to address payroll tax inquiries, compliance matters, and operational issues.
• Support departmental initiatives, process improvements, and special projects aimed at enhancing efficiency, accuracy, and compliance within payroll tax operations.
• Maintain confidentiality and exercise sound judgment when handling sensitive employee, payroll, and tax-related information.
• Regular on-site attendance is an essential job function due to the need for secure access to systems, collaboration on sensitive technical matters, participation in operational meetings, and hands-on involvement.
• Marginal Functions:
• Build, maintain, and promote relationships with team members, peers across disciplines, and other company team members to ensure effective coordination of communications and services affecting clients.
• Attend webinars and training to stay up to date on best practices related to the company and department.
• Complete projects and other duties as assigned by supervisor.

Knowledge, Skills, and Abilities:

• Knowledge of federal, state, local, and payroll tax laws, regulations, filing requirements, and compliance standards.
• Strong analytical and problem-solving skills with the ability to research payroll tax issues and identify effective solutions.
• Ability to interpret and apply tax laws, regulations, policies, and procedures to ensure accurate filings and payments.
• Excellent attention to detail and accuracy when reviewing payroll tax data, reconciliations, notices, and returns.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and case management activities in a fast-paced environment.
• Ability to investigate, analyze, and resolve tax notices, discrepancies, and agency inquiries in a timely manner.
• Excellent customer service, verbal communication, and written communication skills.
• Ability to build and maintain effective working relationships with clients, government agencies, and internal stakeholders.
• Ability to work independently, exercise sound judgment, and maintain confidentiality when handling sensitive payroll and tax information.
• Demonstrated adaptability, initiative, and commitment to continuous learning and professional development.

Required Education & Experience:

• High School Diploma or equivalent combination of experience, skills, and education (including relevant non-traditional degree programs, certifications, or job training programs) preferred.
• Minimum of two (2) years payroll tax experience.
• PEO or related industry experience preferred.
• Proficiency with Microsoft Office (Outlook, Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed.

$65,000 - $70,000 a year