Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Competitive salary
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION

We’re looking for a friendly, organized, and proactive Part-Time Receptionist to join our team!

If you love being the first point of contact, enjoy multitasking, and thrive in a supportive office environment, this position offers a great opportunity to grow within the insurance industry. You’ll play a key role in creating a positive customer experience while helping keep daily operations running smoothly.

RESPONSIBILITIES

• Welcome clients warmly in person and by phone, directing them to the right team members

• Manage the office schedule, appointment setting, and day-to-day communications

• Assist with incoming inquiries and maintain accurate customer records

• Make outbound calls to prospects and transfer warm leads to sales representatives

• Request and track Google reviews from customers

• Assist with onboarding new clients and completing follow-up tasks

• Provide excellent customer service and ensure client needs are handled promptly

• Support administrative projects and general office operations as needed

QUALIFICATIONS

• Prior receptionist or customer service experience preferred

• Professional communication and strong interpersonal skills

• Excellent organization and ability to multitask in a fast-paced environment

• Comfortable initiating conversations, including light sales engagement

• Basic computer skills (Microsoft Office, CRM software, etc.)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. We are an equal opportunity employer and value diverse perspectives.