Program Assistant | Harbor Point Nunica West | 1st Shift Full Time (40 Hours)

Job Description

Job Description

Program Asistant|Full Time

Make a real impact—help someone build independence while building a career, you’re proud of.

As a Program Assistant at Hope Network, you’ll help keep day-to-day program operations running smoothly while providing important administrative support and coordinating the consumer vocational program. From maintaining records and tracking deadlines to assisting consumers with vocational activities, you’ll play an important role in supporting both the individuals we serve and the team around them.

What You’ll Do

• Provide administrative support, including typing, copying, mailings, reporting, and maintaining program documentation
• Collect, enter, verify, and maintain consumer information and records while tracking important paperwork deadlines
• Assist with psychiatric evaluation and medication review information, residential paperwork, and compliance audits
• Serve as a liaison between consumers and the agency benefits specialist
• Coordinate office and program supplies and assist with day-to-day operational needs
• Oversee the consumer vocational program, including orientation, training, scheduling, payroll coordination, and wage reporting
• Assist consumers with new hire paperwork and provide ongoing support within the vocational program

What We’re Looking For

• Organized, dependable, and able to manage multiple priorities and deadlines
• Strong communication skills with a professional and cooperative approach
• Detail-oriented with the ability to maintain accurate records and confidentiality
• Comfortable working independently while also collaborating with consumers and team members
• Strong computer and administrative skills

What You Bring

Preferred:

• Post-secondary education and/or training

Required:

• High school diploma or equivalent
• Valid driver’s license with an acceptable driving record according to Hope Network policy
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook
• Typing proficiency of more than 40 WPM
• Ability to lift at least 50 lbs.
• Ability to use standard office equipment
• Ability to maintain confidentiality and interact with the public in a positive, professional manner

  Top Benefits

• Competitive pay
• Medical, dental & vision insurance (may vary based on job status)
• Virtual Concierge Medical Services
• 403(b) retirement with company match (up to 3%)
• Generous Paid Time Off (PTO)
• Paid training + career growth opportunities
• Tuition reimbursement and scholarship opportunities
• Employee Assistance Program (mental health + support)
• Company-paid life insurance

Why Hope Network

Not your average job. Not your average impact.

At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters.

Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.

Apply today and start making a difference.