Scheduler-Public Transportation Dept.

Current Fort Bend County Employees (excluding election workers): Please click here to apply through the internal Workday Jobs Hub. If you cannot access the Jobs Hub, please contact Human Resources. Fort Bend County is ranked as one of the fastest growing counties in the nation. We have capitalized on not only the creed of our location, but on the "quality of life" for our families to call home. Our employees are the key to our success and the heartbeat of our foundation. The diversity and inclusivity of our community is our strength and at the forefront of a workplace environment welcoming to all. Live Here! Work Here! Scheduler-Public Transportation Matches trip requests to a route and ensures timely pick-up from origin or arrival destination; Researches and analyzes scheduled trip requests using the scheduling software; Researches and corrects schedule violations, incorrect vehicle capacities, and trips requested outside of the defined service area; Continuously monitors future days scheduling to ensure optimal schedules; Prepares daily driver manifests and forwards to service contractor. Ensures the scheduling process and on-time performance goals are adequate to allow for timely performance; Inputs passenger data, changes and cancellations; Tracks “delivered” and “no show” trips in database. Extensive knowledge of Fort Bend County service area, roads and neighborhoods; Knowledge of METRO and surrounding transit agency routes; Maintains, updates, and manages routing activities; Accesses and analyzes operations reports and makes recommendations; Analyzes and monitors effectives of new implemented routes; Assists with service plan updates. Acts as liaison between department and service contractors; Works with contractor to ensure smooth delivery of services and improve the routing process; Interacts with internal ITS staff and assists with managing system hardware, software, and troubleshooting system errors, correcting issues or arranging for repairs. Researches, develops and prepares reports using system data. Gathers appropriate data and documentation for monthly, quarterly, and annual reports and/or budgets, audits, and reviews by County, State and Federal agencies. May act as driver, assisting passengers loading and unloading, and must obey all traffic laws and regulations. Assists with taking reservations as necessary. Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers. MINIMUM JOB REQUIREMENTS: High School Diploma/GED. 3 years job related experience; prior experience with transportation scheduling/reservations preferred. Strong computer skills; strong verbal and written communication, math and/or accounting; management and supervisory skills. Strong interpersonal skills and ability to deal effectively with the public, other employees and elected officials. SALARY: $25.71-$32.14/HOURLY CLOSING DATE: Upon Filling Position All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS). Full-time employees also enjoy a wide-range of great benefits. Fort Bend County is an equal opportunity employer, committed to non-discrimination in employment on any basis including race, color, religion or creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy status (including childbirth and related medical conditions), national origin, ethnicity, citizenship status, age (40 and over), physical or mental disability, genetic information, protected military and veteran status, political affiliation or beliefs, or any other classification protected by state, federal and local laws, unless such classification is a bona fide occupational qualification. For more information on Fort Bend County's Title VI / Nondiscrimination Statement, visit Fort Bend County is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. FBC complies with the Americans with Disabilities Act and all other applicable federal, state and local laws regarding disability discrimination and accommodation. Fort Bend is ranked as one of the fastest growing counties in the nation. We have capitalized not only on the creed of real estate: location, location, location, but also on the “quality of life” that is so sought after by families looking for the right place to call “home”. Fort Bend County is looking for motivated people that love coming to work, dare to do their best, want to work with like-minded people, and help change the community.