Department Manager

Department ManagerA Department Manager with The Restaurant Store is responsible for supporting the daily operations of a retail location. Under direction of the Branch Manager, the Department Manager is responsible for accomplishing a variety of operational goals encompassing sales, marketing, staffing, inventory control, and customer relations.Location: 615 Bristol Pike, Bensalem, PA 19020We only accept W-2 candidates, H-1B sponsorship is not available.ResponsibilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Support the management of a ~30,000sq.ft. warehouse / retail operation in business-to-business sales environment and lead operations in absence of the Branch ManagerMaintain a detailed and comprehensive understanding of the location's daily functions and operational needs; manage customer sales issues and assist Branch Manager with scheduling needsDevelop and train 15-25 team members to ensure consistent processes and procedures while role modeling our Company valuesUnderstand and utilize a deep understanding of DISC profiling to build a cohesive and high-performing teamMaintain accurate inventory control and ensure that products or services comply with regulatory and quality standardsSupport department managers at the location with daily operations (inventory, merchandising, sales)Ensure that Company standards and procedures are followed, including management of escalated customer and/or employee complaints, incident reports, and legal actionsSupport Membership and Gold Membership growth year over year within the local marketSupport the growth and utilization of TRS.com across our customer baseManage the overall safety and maintenance needs of the building and equipmentPhysical RequirementsWork is performed while standing and/or walking, up to and including 9 hours/day.Requires the ability to communicate effectively using speech, vision, and hearing.Requires the regular use of hands for simple grasping and fine manipulations.Requires regular bending, squatting, crawling, climbing, and reaching.Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.QualificationsExperienceMinimum of 2 years of relevant experience in retail and/or supply chain management overseeing site operations and salesEducationThis role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.Desired Traits & SkillsStrong verbal and written communication skillsDemonstrated ability to manage multiple assignments and deadlines in a fast-paced environmentAbility to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligenceCustomer service-oriented attitude with a demonstrated desire to exceed expectations