Property & Casualty Licensed Customer Service

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of part-time or full-time Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.

We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:

1. Must have an active Property and Casualty insurance license.

2. Must be able to make the commute to our agency location in Glen Allen, VA. This is an in-office position.

Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Create sales opportunities when appropriate based on customer needs
• Maintain a strong work ethic with a total commitment to success each and every day

As an Agent Team Member, you will receive...

• Starting base pay $20 per hour
• Commissions and Bonuses if licensing requirements met
• Paid Time Off (two weeks personal/sick days, additional negotiable)
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Requirements

• Must be able to work in-office weekday afternoons for a minimum of 20 hours per week
• Property & Casualty license (must be able to obtain prior to start date)
• Life and Health license a plus!
• Recent State Farm experience strongly preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Pride in getting work done accurately and timely with a positive attitude
• Quick learner
• Strong organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

Disclosure

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels.