Clinical Field Staff Supervisor

Clinical Field Staff Supervisor

Location: Leawood, KS, USA

Additional Location(s): Kansas City, MO, USA

Employee Type: Employee

Working Hours Per Week: 40

Primary Duties And Responsibilities:

• Provide supervision and direction for field staff and act as a liaison between field and office staff.
• Monitor clinicians via HCHB reports.
• Update Clinical Record on an ongoing basis as relates to communications, orders, re-hospitalizations, conflicts, etc.
• Evaluate and address customer concerns, including documentation and resolution.
• Communicate with sales personnel regarding customer issues that arise and may affect referral source relationships.
• Responsible for communication with clinicians and physicians when adult protective services referral required.
• Evaluate client episode to determine appropriateness of discharges versus recertification and initiation of orders as appropriate.
• Review and manage visit time exception requests.
• Review staff schedules to assure productivity, communicating with PSC of staff availability as well as providing Clinical Manager with projected productivity for staff once/week.
• Obtains physician orders for field staff from physicians, laboratory results and resumption of care orders as needed.
• Responsible for direct management of the POD's Clinical Field Staff, assigning tasks and objectives and establishing clear measurables for monitoring results versus objectives.
• Responsible for the development and engagement of POD's Clinical Field Staff by fostering a motivating work environment that recognizes and rewards strong performance.
• Review and Approve Orders, Evaluation Documentation and frequency of visits.
• Reviews potential LUPA cases with ACD
• Participates in staff meeting and in-services.
• Distributes monthly staff meeting information to staff not attending.
• Case conference with assigned field staff as required.
• Perform annual performance evaluations on field staff.
• Works with clinicians in developing the patient frequency of visits that are clinically appropriate.
• Assists agency personnel in care coordination of patient/client services. Serves as a liaison between the organization, referral sources and patient/clients.
• Assist in education of staff regarding hospitalizations.
• Proficient in HCHB and Outlook.
• Maintains Medicare guidelines regarding consents, ABN, non-provider coverage forms.
• Participates in ongoing education.
• All other duties as assigned by management.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to use good and sound clinical judgment.
• Must be able to document accurately and appropriately.
• Must work well in a team environment.
• Detail orientated.
• Maintain confidential information.
• Must hold, in good standing, a license as a Registered Nurse, PT, OT, or SLP issued by the State of Pennsylvania.
• Must be empathetic, non-judgmental, tactful, responsible, professional and organized.
• Must understand the team approach and be a supportive team member.
• Regular and punctual attendance are required to ensure team work is distributed evenly and that all staff and patient needs are met on a consistent and timely basis.
• Proficient in Microsoft Office Suite.

Education/Experience:

• A minimum of two (2) years of experience working as a Registered Nurse, PT, OT, or SLP home care or applicable setting.
• Minimum of one (1) year of management experience preferred.
• Must possess an Associate Degree from an accredited School of Nursing or applicable degree or therapy.
• Must have and maintain a valid Driver's license, maintain automobile insurance coverage and have access to a reliable automobile.
• Must have and maintain in good standing a professional license, certificate or registration.

Notice:

• Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
• By supplying your phone number, you agree to receive communication via phone or text.
• By submitting your application, you are confirming that you are legally authorized to work in the United States.

Graham Healthcare Group is an Equal Opportunity Employer