Assistant Branch Manager (Aquidneck Island)

Assistant Branch Manager (Aquidneck Island) Division: Retail Banking Department: Various – Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 78 Pay Range: $21.55 - $36.63 Location: Aquidneck Island / Secondary location - Newport, RI Salary range updated 2/26/2026. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Purpose/Objective: Assists the Financial Center Manager with growing the Bank by managing customer relationships, directing branch operations, supervising team members, and ensuring the entire team consistently provides excellent customer service. Key Accountabilities Educates clients on products and services offered in the branches and digitally. Initiates, processes, and closes various loans, including Consumer, Home Equities, and Small Business. Skilled at asking clients questions related to their finances and managing relationships with tools such as the Relationship Builder and Salesforce. Works with clients to refer partnership solutions such as Wealth, Insurance, Cash Management, and Mortgage. Leads through lobby management, ensures prompt welcomes of assistance to clients, and genuinely thanks clients for their business. Resolves routine and complex client issues or problems. Proficient in the digital banking space and can assist clients with adoption. Ensures proper documentation and compliance for all new accounts and account maintenance. Assists the Financial Center Manager in building/managing a sales culture to achieve branch goals and bank-wide initiatives. Brings out the best in employees through education, coaching, development, and training. Monitors quality and efficiency of client experience in the branch, including the Branch Consistency Standards. Communicates bank policies, programs, and objectives. Leads staff meetings and morning huddles. Maintains awareness of federal and state banking regulations and branch security program. May review and approve legal documents related to accounts. Stays abreast of new products, services, and promotions and educates and supports the entire branch team. Provides ongoing assistance in managing day-to-day branch operations; opens and closes the branch while ensuring adherence to security measures. Provides backup to the Branch Officer and/or client service line. Conducts and/or approves client transactions and exceptions as needed. Ensures the branch maintains a professional appearance and supply inventory levels. Reviews various branch reports; may oversee the monthly branch audit process. Provides input for staff performance management. May recommend salary adjustments and transfers. Resolves routine personnel problems and provides support in counseling or disciplinary actions. Assists with interviewing potential candidates and in making hiring decisions. May manage time and attendance for staff and be responsible for weekly scheduling of branch staff as well as the monthly Saturday schedule. Ensures compliance with all banking laws, rules, regulations, and prescribed policies, practices, and procedures necessary to reduce risk and uphold ethical standards related to duties. Education High school diploma or equivalent Experience 3-5 years of branch banking experience Demonstrated ability in decision making, handling difficult situations, initiative, and leadership Skills & Knowledge Excellent customer service/sales skills Decision making and problem‑solving skills Written/verbal communication skills Ability to handle multiple tasks Strong interpersonal skills Supervisory/management skills The following condition is required: Must be eligible to be registered in the Nationwide Mortgage Licensing System & Registry for purposes of the SAFE Act. Available to work Saturday hours and travel to nearby offices as required. Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at View email address on click.appcast.io. Interested parties may apply here. #J-18808-Ljbffr Newportchamber