General Manager

Job Description

Job Description

Description:

At Hilton Garden Inn Wichita Downtown, we believe great stays start with great people. We are looking for upbeat, service-minded team members who love creating memorable moments, celebrating wins, and helping our hotel shine through outstanding guest scores and a positive team culture.

Why You’ll Love Working Here

· A downtown Wichita location close to restaurants, entertainment, events, and local attractions.

· A fun, fast-paced hotel environment where every shift brings a new opportunity to make someone’s day.

· A team-first culture focused on communication, recognition, and employee satisfaction.

· A shared commitment to improving guest satisfaction scores by delivering warm, helpful, and consistent service.

· Opportunities to learn, grow, and build a hospitality career with respected Hilton Garden Inn brand experience.

About the Role

We are hiring hospitality professionals who take pride in clean rooms, friendly service, smooth operations, and happy guests. Whether you are greeting guests at the front desk, preparing rooms, creating craft cocktails, supporting breakfast, assisting with maintenance, or helping behind the scenes, your work directly impacts our guest experience and team success.

What You’ll Do

· Deliver friendly, genuine service that makes guests feel welcome from arrival to departure.

· Look for opportunities to turn everyday interactions into standout moments.

· Support strong guest satisfaction scores by responding quickly, communicating clearly, and following through.

· Work as part of a positive team that helps one another succeed.

· Maintain clean, safe, and welcoming spaces throughout the hotel.

· Bring energy, professionalism, and a can-do attitude to every shift.

Who We’re Looking For

· Someone who enjoys helping people and creating a great guest experience.

· A team player who communicates well and brings a positive attitude.

· Someone who is dependable, organized, and ready to jump in where needed.

· A person who takes pride in doing the little things right because they add up to big results.

· Hospitality experience is helpful, but a great attitude and willingness to learn matter most.

Our Focus: Happy Guests and Happy Team Members

We know that excellent guest scores come from employees who feel supported, respected, and excited to come to work. That is why we focus on clear expectations, teamwork, recognition, and a workplace where people feel valued. When our team is having a great experience, our guests feel it too.

Perks and Benefits

· Fun and supportive team environment.

· Global Hilton travel discounts and perks.

· Opportunities for training and career development.

· Recognition for great service and teamwork.

· Flexible scheduling options.

Ready to Join Us?

If you are ready to bring the fun, raise the bar on guest satisfaction, and be part of a team that cares about each other, we would love to meet you. Apply today and help us make Hilton Garden Inn Wichita Downtown a place where guests love to stay and employees love to work.