Digital Project Manager

Description

Click Here Labs is seeking a digital project manager to manage high-volume, diverse digital projects across our expanding client portfolio. This role requires someone who thrives in variety, can quickly adapt to unique situations as they arise, and excels at managing multiple concurrent initiatives. The ideal candidate must be flexible, highly organized, detail-oriented, proactive, and comfortable working in a fast-paced, deadline-driven environment.

What You'll Be Doing

• Managing the planning and implementation of diverse digital projects including websites, online advertising campaigns, social videos, email marketing, mobile applications, and emerging digital platforms across multiple industries
• Defining, managing, and monitoring scope, budget, timeline, and deliverables for digital projects of all sizes, from simple updates to complex multiphase implementations
• Leading multiple digital projects simultaneously while following established processes, methodologies, and best practices
• Effectively communicating and collaborating with cross-functional teams and clients to align on priorities, deadlines, and deliverables
• Managing day-to-day client relationships for assigned accounts, and serving as primary point of contact
• Providing efficient issue resolution when conflicts arise
• Reviewing project deliverables to ensure high-quality, accurate results that fulfill stated objectives
• Managing project profitability through proper resource allocation, timeline management, and budget oversight
• Maintaining comprehensive project documentation including project plans, change requests, status reports, and project retrospectives
• Looking for opportunities to improve processes including furthering efficiencies, implementing new tools, and improving communication internally and with clients
• Other responsibilities as assigned to support agency growth and client success

What You're Good At

• Excellent written and oral communication skills, with ability to effectively communicate with diverse clients across multiple industries
• Exceptional multitasking abilities while paying close attention to details in a fast-paced, deadline-driven environment managing multiple concurrent projects
• Strong organizational and time-management skills, with proven ability to prioritize competing demands across multiple client accounts
• Able to remain level-headed and calm under pressure while managing high-volume workloads and tight deadlines
• Comfortable working both independently and in a team-oriented, collaborative environment
• Comfortable working with remote teams and clients
• Self-motivated, with a passion for learning new skills and technologies and staying current with digital marketing trends and best practices
• Problem-solving and critical thinking abilities to address unique challenges across different project types and client needs

What's in Your Background

• Bachelor's degree or equivalent work experience
• Three or more years of experience in a digital project management role, preferably in an agency environment
• Comprehensive website project experience, including managing all aspects of the production process: discovery, user experience, creative design, development, quality control, deployment, and maintenance
• High-volume project coordination experience, with proven ability to manage multiple concurrent digital projects
• Client relationship management experience serving as primary point of contact for multiple accounts simultaneously
• Experience with project estimation and budget management across varying projects
• Experience with project methodologies (Agile, Waterfall, Scrum, etc.) and ability to adapt approaches based on project needs
• Proficiency with project management tools (Teamwork, Asana, Trello, etc.) and collaborative platforms
• Technical aptitude with Microsoft Office Suite (Excel, Word, etc.), Google Workspace (Sheets, Docs, Drive, etc.), and Keynote
• Familiarity with graphics applications (Figma, Adobe Creative Cloud) a plus
• Familiarity with content management systems (WordPress, Drupal, etc.) a plus
• Understanding of digital marketing fundamentals including SEO, Google Analytics, and accessibility standards a plus

About Click Here Labs

Click Here Labs is a privately held full-service digital agency based in Dallas, Texas. We are veterans of Internet production and marketing. Formed in 1995 by a team that foresaw a need for online marketing solutions, we help clients maximize their interactive potential. Our expertise spans multiple channels, including websites, mobile, social, email, online ad units, and emerging technologies.