Admissions Coordinator, Promise Academy

Admissions Coordinator

Harlem Children's Zone (HCZ) Promise Academy top-performing K-12 charter schools within HCZ's cradle-to-career pathway of comprehensive services seeks an Admissions Coordinator for the upcoming school year!

The Admissions Coordinator will bring a passion for the goal of HCZ Promise Academy: to get all our scholars to and through college. The ideal candidate cares deeply about children, respects the culture of Harlem's residents, and is eager to make an impact in our community and beyond.

We are seeking a dedicated and experienced Admissions Coordinator. The Admissions Coordinator will help manage the enrollment process, ensuring a smooth and positive experience for prospective scholars and their families. They will collaborate closely with the Director of Operations to maintain accurate records and provide ongoing support throughout the enrollment journey.

Each Admissions Coordinator will be assigned to specific schools but will also be an essential part of the Central Office team, providing support across all schools. This role reports to the Director of Operations and works to boost school enrollment through data-driven strategies, targeted marketing, and effective enrollment practices. The coordinators will work together to understand existing systems, research best practices from other schools, implement necessary improvements and streamline the enrollment process to increase efficiency and improve overall enrollment outcomes.

What you'll do

• Oversee the Entire Enrollment Process: Manage the enrollment journey from the initial inquiry through to final registration, ensuring a seamless experience for all prospective scholars and their families. This includes guiding families through every step, answering questions, and addressing any concerns.
• Assist with Enrollment Documentation: Provide hands-on support to families in completing necessary enrollment forms and documentation, ensuring all required paperwork is submitted accurately and on time.
• Timely Review and Posting of Paperwork: Review and process enrollment paperwork promptly to ensure that records are up to date and that no delays occur in registration.
• Coordinate Registration: Oversee and coordinate registration processes, including but not limited to Brigance testing, Home Language Surveys, and technology support for families needing assistance with online registration.
• Primary Point of Contact: Act as the first point of contact for prospective families, responding to inquiries via phone, email, and in-person meetings. Provide consistent follow-up to ensure families feel supported throughout the process.
• Provide Information on Programs and Services: Offer detailed information about the school's academic programs, curriculum offerings, extracurricular activities, and community services, highlighting the benefits of enrolling at HCZ Promise Academy.
• Support Case Management for Discharged Scholars: Assist in transitioning scholars who have been discharged from the program into appropriate zone programming, ensuring continuity of support and services where applicable.

Outreach and Marketing (primarily during off-season)

• Case Management of Prospective Scholars: Manage communication and engagement with all prospective scholars from the early lottery through the enrollment process, ensuring they remain "warm" and actively engaged with HCZ. This includes connecting families with available HCZ services and resources to maintain interest.
• Collaborate on Outreach Strategies: Work closely with the marketing team to develop and implement outreach strategies designed to attract new scholars. This may include digital marketing, community outreach, and advertising campaigns aimed at increasing visibility and attracting a diverse applicant pool.
• Organize and Participate in Community Events: Plan and participate in school tours, open houses, and other community events to engage with prospective families. These events provide opportunities for families to learn more about the school, ask questions, and see the campus firsthand.
• Coordinate Recruitment Efforts with Early Childhood and Elementary Teams: Collaborate with the Early Childhood and Elementary school teams, as well as HCZ community programs, to plan and execute annual recruitment efforts that ensure a consistent pipeline of scholars from early childhood to elementary levels.
• Tabling and Community Outreach: Actively participate in tabling events, flyering in the school community, and other grassroots marketing activities aimed at raising awareness of the school's offerings and engaging local families.
• Perform other duties as assigned.