Managing Director CDE

Req ID:371971NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Managing Director CDE to join our team in Plano, Texas (US-TX), United States (US).At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence.With over 50 years of healthcare industry insights, NTT DATA approaches health as more than just the absence of illness. We pursue the goal of proactive prevention through the right technology, enabled by trusted data for personalized and precise care. Our experienced team can accelerate every aspect of your digital transformation. With specific expertise in business and system resilience, digital core services, data driven health, digital health, empowered work and healthcare consulting, we determine and implement the best solutions to fit your unique goals and needs. Work with us to drive the future of healthcareNTT DATA currently seeks a Managing Director, Client Delivery Executive - to join our Healthcare Provider team in Plano, TX.Responsibilities:Responsible for providing oversight on execution of all IT Services delivered across multiple accounts as assignedResponsible for delivering in a highly matrixed global delivery modelResponsible for client expectation management on all delivery related aspects working closely with Client Executive and matrix organizationsResponsible for overall account Service Level Agreements and client satisfactionResponsible for developing strong relationships with the customer IT executives and ensure respective practices provide thought leadership, innovation and being a trusted partner while providing highest quality of IT serviceServes as point for escalation of all operational or delivery issues for the accounts responsible for Business Development/Growth SupportSupport Client Executive and sales support team for the development of all proposals.Participate in the review of proposals to ensure that the proposals are of highest quality, achievable and competitive.Review along with matrix organizations and ensure matrix organization sign off on all the proposals submitted to the customer.Delivery Leadership for EngagementsViewed as an expert in delivery management best practices; Supports adherence to delivery management processes and policies.Work with matrix organizations for creation and active coaching of strong delivery team structureResponsible for implementing Industry-based improvement programs within assigned account portfolio.Planning & Operations - Work closely with Client Executive, Delivery Managers and GroupDelivery Executive in the following activities: Annual Operating Plan (AOP) and Monthly forecastEnsure regular governance (weekly/monthly, quarterly) established for both internal/external stakeholdersAssist as required on monthly activities including resource forecast, invoice & revenue recognitionOptimal deployment and utilization of resources for Managed EngagementsAchieve the gross margin target for the account.QUALIFICATIONS:12+ years relevant experience. (Includes 7+ years managerial/leadership experience.)8+ years of experience in managing delivery of IT services in both Infrastructure and Applications5+ years of experience in implementing delivery transformation programs to re-engineer delivery model and large $75M annual revenue accounts5+ years of experience in Healthcare Provider industry segmentUndergraduate degree or equivalent combination of education and work experience30% travel requiredAbout NTT DATANTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.Posting Date:Department:Provider Management-CE - 1072910011