Customer Service Coordinator
PrideStaff
PrideStaff - - Responsibilities: High-Volume Customer Engagement: Serve as the first point of contact for new and existing clients.; Strategic Dispatching: Create work orders and dispatch HVAC technicians based on urgency, location, and skill set.; Consultative Sales: Listen to customer needs and suggest appropriate service options or upgrades.; Technical Troubleshooting: Use your industry knowledge to assist customers with basic troubleshooting over the phone before a technician is deployed.; Administrative Excellence: Maintain precise records in Service Titan, processing invoices and payments accurately in a fast-moving, multi-screen environment.
Vacancy posted 1 day ago
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