Health Technician (Hearing Instrument Specialist)

Health Technician (Hearing Instrument Specialist)

Duties of the Health Technician (Hearing Instrument Specialist) include, but are not limited to:

• Completes visual and auditory checks of hearing aids and hearing assistive technology-including all hearing aid accessories, as well as, alerting devices (troubleshoots performance)
• Registers, certifies and tracks prosthetic devices (hearing aids, hearing aid accessories and assistive devices)
• Assists in set up and delivery of face-to-face and telehealth visits by preparing the equipment for patient evaluation and other audiology procedures, including, but not limited to daily biologic listening calibration of audiometric equipment and calibration of real-ear equipment
• Fabricates earmold impressions with proper otoscopy, orders earmolds based on plan of care through prosthetics or DLC and fits and modifies earmolds, if necessary
• Provides patient care in hearing aid repair appointments consistent with the audiologist's treatment plan and provides counseling including, but not limited to realistic expectations, communication strategies and/or aural rehabilitation
• Maintains a comprehensive supply and equipment tracking systems to include monitoring stock of RME and consumable items, ensuring proper inventory levels to complete the daily tasks
• Prioritizes the acquisition of all supplies and equipment with regard to date of expiration; and may maintain a loaner hearing aid inventory
• Assists patients with hearing aid connectivity including, but not limited to downloading applications (or apps), pairing devices in the app, Bluetooth® pairing and pairing hearing aid accessories
• Assists patients through triaging phone calls and audiology requests with regards to priority and urgency following the audiologist's plan of care

Work Schedule: Monday-Friday, 7:30am-4:00pm

Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized

Permanent Change of Station (Relocation Assistance): Not Authorized

Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework: Not Available

Virtual: This is not a virtual position.

Functional Statement #: GS-5, 598-01613-F; GS-6, 598-01614-F

Permanent Change of Station (PCS): Not Authorized