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Product Owner

$120k - $150k

Tata Consultancy Services

Workday Onboarding Experience and Journey Lead Must Have Technical/Functional Skills • 812+ years of experience in:

  • HR Technology
  • Workday (Core HR / Onboarding)
  • Experience design / journey transformation
• Strong, hands-on understanding of: • Workday business processes and onboarding capabilities • Experience in:
  • Journey mapping and service design
  • Cross-functional program delivery
• Ability to balance:
  • Experience design vision
  • Platform constraints and technical feasibility
Strong facilitation and stakeholder engagement skills Roles & Responsibilities Role Summary We are seeking a Workday Onboarding Experience & Journey Lead to reimagine and elevate the end-to-end onboarding experience across our HR technology ecosystem. This role is focused on transforming onboarding from a set of disconnected processes into a seamless, intuitive, and high-impact employee journey. The individual will combine deep Workday knowledge, experience design thinking, and cross-functional collaboration to identify friction points, redesign workflows, and deliver a significantly improved onboarding experience. This is not a traditional UX design role. It is a journey-led, product-oriented role focused on experience transformation within the realities of Workday and integrated systems. Key Responsibilities Onboarding Journey Ownership
  • Lead the redesign of the end-to-end onboarding journey:
  • Offer acceptance Pre-boarding Day 1 First 90 days
  • Map current-state vs future-state experiences across:
  • Employee
  • Hiring manager
  • HR / operations
  • Identify key moments that matter and define target experience outcomes
  • ________________________________________
Experience Design within Workday • Translate experience vision into Workday-enabled solutions • Work deeply within:
  • Workday onboarding frameworks
  • Business process configurations
  • Notifications, tasks, and workflows
  • Ensure experience design is practical, scalable, and aligned with platform capabilities
  • ________________________________________
Friction Identification & Simplification • Diagnose pain points such as:
  • T oo many steps / handoffs
  • Lack of clarity for new hires
  • Redundant or manual processes
  • Poor manager enablement
  • Simplify workflows and eliminate unnecessary complexity
  • Drive automation-first and self-service-first thinking
  • ________________________________________
Cross-Functional Experience Design • Collaborate across:
  • Recruiting (handoff from TA to onboarding)
  • Core HR
  • IT provisioning
  • Learning / compliance
  • Payroll / benefits (where applicable)
  • Ensure onboarding is not siloed but connected across systems and teams
  • ________________________________________
Digital Experience & Integration Thinking • Design how onboarding experience surfaces across:
  • Workday (core system)
  • HR Assist / chatbot layer (if applicable)
  • Email / notifications / manager tools
  • Ensure a consistent and cohesive experience layer, even across multiple systems
  • ________________________________________
Prototyping & Iteration • Create:
  • Journey maps
  • Experience blueprints
  • Low-fidelity prototypes (flows, interactions)
  • Run working sessions with stakeholders to iterate on solutions quickly
  • Validate designs with real user feedback where possible
  • ________________________________________
Measurement & Continuous Improvement • Define success metrics such as:
  • New hire experience score
  • Time-to-productivity
  • Task completion rates
  • Manager satisfaction
  • Establish a continuous improvement loop for onboarding
Ability to work with multiple stakeholders and coordinate with Offshore and Onshore teams Education Bachelors in Engineering TCS Employee Benefits Summary
  • Discretionary Annual Incentive.
  • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
  • Family Support: Maternal & Parental L eaves.
  • Insurance Options: Auto & Home Insurance, Identity Theft Protection.
  • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
  • Time Off: Vacation, Time Off, Sick Leave & Holidays.
  • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $120000 - $150000 a year #LI-JH1 Tata Consultancy Services

Vacancy posted 4 days ago
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