Team Leader, PACC

Job Title: Team Leader, PACC Job Summary: CASES is currently seeking a highly skilled, youth-centered Team Leader to join the Planning Alternatives & Creating Community (PACC) program within the Pretrial Services Department. The Team Leader is responsible for the overall clinical, operational, and programmatic oversight of a multidisciplinary team serving justice-system–involved youth and young adults ages 16–27. Salary: $90,177.00 Shift Hours: Full-time Monday through Friday 9am-5pm Location Address: 4 West 125th Street, New York, N.Y. 10027 Workplace Flexibility: Hybrid (at least 1 day remote) What You Will Be Doing Provide overall leadership and management of the PACC team, including direct and indirect supervision of Assistant Team Leader, Youth Clinical Case Coordinators, Youth Case Coordinators, Employment Specialist, Work Crew Supervisor, Youth Engagement Specialists, and a Resource Coordinator. Oversee daily program operations to ensure effective delivery of pretrial supervision, case management, outreach, crisis response, and incentive-based programming for youth and young adults. Ensure staff utilize developmentally appropriate, strengths-based, trauma-informed, and relationship-driven approaches when engaging participants. Promote innovative youth engagement strategies, including community-based activities, group programming, workforce experiences, and incentives that support sustained participation and compliance. Supervise and support staff through regular individual and group supervision, coaching, and performance feedback focused on accountability, growth, and fidelity to program models. Maintain a small, specialized caseload of participants with complex needs to support staff practice and ensure continuity of care for higher-risk cases. Implement and monitor risk management practices, including safety planning, case reviews, incident reporting, and coordination around participants with elevated needs. Facilitate team meetings, daily huddles, and case conferences to guide operations, review cases collaboratively, and address emerging trends. Ensure timely, accurate, and compliant documentation in agency databases and that court stakeholders receive accurate information to support judicial decision-making. Monitor program performance related to intakes, court appearance rates, compliance, re-arrest metrics, and participant engagement, and address performance gaps as needed. Collaborate with internal departments including Quality Improvement, Clinical Practice, Research and Evaluation, Development, and Training to support continuous improvement and funder reporting. Strengthen partnerships with community-based organizations to expand pathways to education, employment, and long-term stability for participants. Ensure services are culturally responsive, anti-racist, and youth-affirming, and responsive to participants’ identities, lived experiences, and developmental stages. Participate in special projects or initiatives as assigned by the Borough Director, Program Director, or senior leadership to support program growth and innovation. Perform other duties as required to support the effective functioning of the PACC program. What We Are Looking For Master’s degree in clinical discipline with 2-3 years Supervisory and Program Management experience. At least 3 years of experience working with young adults or individuals who have been justice impacted. Experience understanding various evidence-based models and theories pertaining to psychoeducation, motivational interviewing, serious mental illness and recovery. Highly organized and self-motivated. Must be able to sit for extended periods. Additional, preferred skills we are looking for but are not required Fluency in Spanish a plus Strong commitment to social justice and the CASES mission Individuals with lived experience are encouraged to apply Employee Benefits Medical Dental Vision Vacation and Paid Time Off – starting at 25 days 12 Paid Holidays per year. Retirement 403(b) Competitive matching up to 6%. Employee Referral Program Our Values PEOPLE| Hold people’s stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others Equal Opportunity Employer and EEO Statement CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. #J-18808-Ljbffr The Center for Alternative Sentencing and Employment Services (CASES)