Patient Access Representative

Patient Registration Representative (Front Desk Role)Job Summary We are seeking a customer-focused and detail-oriented Patient Scheduling & Registration Representative to serve as the first point of contact for patients. This role is responsible for scheduling appointments and procedures, handling a high volume of incoming calls, gathering patient information, and providing exceptional customer service in a fast-paced healthcare environment. The ideal candidate is highly organized, able to multitask across multiple systems, and committed to delivering a positive patient experience. Key Responsibilities + Serve as the first point of contact for patients by phone and in person. + Manage a high volume of incoming calls while maintaining professionalism and accuracy. + Schedule patient visits, exams, and procedures for multiple hospitals and outpatient facilities. + Coordinate scheduling activities with clinical departments and adhere to established protocols. + Respond to patient inquiries and direct concerns to the appropriate department when necessary. + Maintain communication with clinical staff regarding patient status and scheduling updates. + Collaborate with physicians, nurses, and administrative teams to maximize scheduling efficiency. + Enter and maintain accurate demographic, clinical, insurance, and billing information. + Educate patients on preparation requirements and instructions for scheduled procedures. + Inform patients of estimated co-pays, deductibles, and financial responsibilities. + Review registration and financial information and communicate details to patients and internal business office teams. + Utilize multiple technology platforms simultaneously while ensuring data accuracy. + Provide exceptional customer service and support throughout the patient experience. Required Qualifications + High school diploma or GED. + Minimum of one year of call center experience. + Strong customer service and communication skills. + Excellent attention to detail and organizational abilities. + Ability to multitask and navigate multiple computer systems simultaneously. + Demonstrated ability to manage a high volume of incoming calls in a fast-paced environment. Preferred Qualifications + Experience working in a hospital, healthcare, or medical office setting. + Familiarity with medical terminology. + Prior experience assisting patients with scheduling, registration, or insurance-related inquiries. Key Skills + Customer Service + Healthcare Administration + Patient Scheduling + Patient Registration + Call Center Operations + Data Entry + Insurance Verification + Communication Skills + Multitasking + Attention to Detail Why Join Us? + Opportunity to make a positive impact on patient care and experience. + Collaborative healthcare environment. + Fast-paced role with opportunities to develop administrative and patient service skills. + Work alongside dedicated healthcare professionals who are committed to quality patient care. Experience Level Expert Level Job Type & Location This is a Contract to Hire position based out of Evansville, IN. Pay and Benefits The pay range for this position is $16.00 - $17.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Evansville,IN. Application Deadline This position is anticipated to close on Aug 27, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.