IT Manager
Sephora USA, Inc.
Responsibilities Serve as main point of contact on all IT-related matters. Identify opportunities for improvement and make constructive and innovative suggestions for change. Manage the process of change, driven by the Group, effectively and by following the Project Governance’s best practices. Manage resources in IT local Dept. Responsible for Annual Country IT Budget. Assist in the implementation and major modifications to the infrastructure of the Country. Oversee the respect of the Security rules (i.e. GDPR) at the Country level as established by the Corporate Security Department. Oversee the administration and maintenance of the Company's infrastructure. Responsible for fixed and mobile Country Network. Oversee all help desk activities (performed by 3rd parties) at the Country level. Oversee troubleshooting and interventions and provide experienced support when necessary. Respond to escalated help desk issues or divert them to the European Support Teams. Maintain vendor relationships and manage the local purchase of hardware and software products, within the Group’s policies and international agreements. Ensure that company assets are maintained responsibly. Communicate effectively with internal clients to identify needs. Effectively communicate relevant IT-related information to superiors. Qualifications Bachelor's degree in IT or related field. 5+ years of IT management experience. Strong IT infrastructure and operations management skills. Expertise in network administration, cybersecurity, and GDPR compliance. Excellent communication and problem‑solving skills. Project and change management experience preferred. Benefits Community: authenticity is embraced, and the strength of our differences fuels our collective spirit. Working Environment: modern offices with break/relax areas for your well‑being in the center of Milan. Enjoy our extraordinary planning of activities, such as Annual Convention, team buildings, etc. Work‑life balance: smart working and flexible hours. Culture of empowerment, learning & growth: you will have the tools, space and opportunity to learn, innovate and lead. Meaningful Rewards: competitive tailored welfare offers, free beauty product gifts and access to discounts on Sephora and LVMH products. Work that brings fulfillment: from delighting clients every day, to inspiring our industry at large, every action makes a difference. Sephora Stands: positive social and environment impact activities organized by our “Sephora Stands” committee. #J-18808-Ljbffr
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