Oracle Field Service Technical Designer
$94.4k - $266.3kAccenture Global
We Are: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Over 500,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at You Are: A transformation-focused Oracle OFS Consultant who helps utilities clients modernize field service operations and deliver measurable business value. You combine hands-on Oracle Field Service experience with strong consulting, communication, and scrum delivery skills. You are comfortable partnering across business, technology, client, product, testing, training, and offshore teams to align priorities, solve complex problems, and guide users through new ways of working. You bring practical knowledge of OFS configuration and adoption, and you know how to translate operational needs into scalable solutions that improve workforce productivity, customer experience, and service execution. The Work:
- Support Oracle OFS transformation programs for utilities clients, including field service process redesign, solution configuration, testing, training, deployment, and post-go-live adoption.
- Review and understand the acceptance criteria and solution design provided in the Features.
- Create Technical Design documents to satisfy the Feature Acceptance Criteria and aligned with the solution design.
- Walk through technical design documents with the Developers.
- Communicate technical solution and progress to different cross-functional teams.
- Ensure that developed code is in line with the technical specifications and ensure high quality deliverables.
- Analyze and triage defects to recommend fixes.
- Define unit test cases that cover important business scenarios.
- Configure and extend Oracle Utilities products to meet requirements.
- Work closely with the Business and Functional Designers to ensure the technical solution align with the solution approach.
- Lead and coach Developers in the team by imparting knowledge and managing their performance.
- Analyze functional, technical, and integration requirements across scheduling, dispatch, mobile workforce, routing, capacity, and field execution processes.
- Support execution of cutover activities, deployment readiness, change enablement, and stakeholder communications for OFS releases.
- Minimum of 5 years of working on Oracle Field Service Cloud solution application.
- Minimum 3 years of work experience working as a Technical Designer on an Oracle Field Service Cloud implementation.
- Minimum 3 years of work experience with Configuration Tools components and Java / Groovy.
- Minimum of 2 years of experience working with field service operations, dispatch management, scheduling optimization, or related areas.
- Experience collaborating across cross-functional business, technology, integration, testing, training, client, and offshore teams.
- Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent minimum 6-year work experience
- You have experience with Oracle Fusion Field Service, or broader Oracle Utilities application ecosystem.
- You have a Scrum Master, SAFe, Agile, or Oracle certification.
- You have experience in utilities operations, field workforce optimization, dispatch, scheduling, routing, mobile workforce, or capacity management.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at [ What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. [Read more here](#) Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at View phone number on joinrs.com or send us an [email](#) or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the [Accenture Equal Opportunity Statement](#) Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please [click here](#) for additional important information. Please read Accenture’s [Recruiting and Hiring Statement](#) for more information on how we process your data during the Recruiting and Hiring process.$77.2k - $96.5k
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