Assistant Director of Employer Relations-Operations

Please see Special Instructions for more details.You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.Employee Benefits available to NC A & T permanent employees include the following and more;Accrued Vacation and Sick Leave for Eligible EmployeesCommunity Service LeaveAetna – State Health Benefits of North CarolinaNCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more12 Paid HolidaysTeachers and State Employees Retirement System (TSERS)Optional Supplemental Plans - 401k, 403b, 457b and 457Employee Assistance Program (EAP)Campus Recreation Center DiscountUniversity Bookstore Discountand moreThis position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.Posting Details Classification Information Classification TypeEHRA Position Overview Primary Purpose of PositionThe Assistant Director of Employer Relations–Operations reports to the Associate Director of Career Services and Employer Relations and supports a seamless recruitment experience for external employers by coordinating assigned employer-relations operations, services, projects, events, and programs. The position promotes efficient processes, high-quality customer service, accurate information management, and the successful implementation of approved employer-engagement initiatives.The Assistant Director coordinates employer programming, approved outreach activities, and operational logistics for major recruitment events, including career fairs. Responsibilities include advising employers on established recruitment practices and available services, monitoring employer payment status in coordination with designated administrative staff, maintaining employer and event data, and preparing operational and assessment reports.Working under the direction of the Associate Director, the Assistant Director supports the planning and execution of major Career Services events and programs, including logistics, vendor coordination, event staffing, customer service, and on-site operations. The position tracks assigned event and program budgets, maintains supporting financial records, and provides timely updates to the Associate Director regarding operational and resource needs.This position requires strong interpersonal, communication, organizational, and project-management skills; proficiency in information and data management; and the ability to manage multiple priorities, apply established procedures, work independently, and resolve routine operational issues effectively. Other related duties may be assigned consistent with the scope and responsibilities of the position.Primary Function of Organizational UnitThe Office of Career Services (OCS) provides innovative, comprehensive, and progressive interdisciplinary programs, services, and resources to assist the University’s 15,000+ undergraduate and graduate students and recent alumni in launching their careers. Career Services is customer-focused and centralizes the functions of career development/counseling, full-time employment, on-campus student employment, summer internships, cooperative education, and part-time employment. The OCS brings 1200+ employers to campus and shares more than 15,000 position announcements yearly. Individuals formally enrolled in a degree-granting program at the University, or alumni, are eligible to use the facilities, programs, and services.Minimum RequirementsMinimum Degree and Experience QualificationsBachelor’s degree in business administration, higher education, student affairs, human resources, communications, marketing, event management, project management, or a related field, and at least four years of progressively responsible professional experience in career services, employer relations, recruiting, higher education, event operations, project management, or a related area.Candidates must also demonstrate:Experience coordinating multiple projects, programs, or large-scale events, including logistics, scheduling, vendor coordination, and on-site execution.Strong organizational and project-management skills, with the ability to manage competing priorities and meet established deadlines.Experience providing customer service and communicating effectively with employers, vendors, students, university personnel, and other stakeholders.Experience maintaining records, preparing reports, and working with databases, customer relationship management systems, or career-services technology.Working knowledge of budget tracking, payment processing, purchasing, deposits, invoices, or related financial procedures.Strong written, verbal, interpersonal, analytical, and problem-solving skills.Ability to work independently, apply established policies and procedures, exercise sound judgment, and appropriately elevate matters requiring additional review.Ability to work occasional evenings and weekends and travel between campus and event locations as required.All degrees must be awarded by accredited institutions.Preferred Years Experience, Skills, Training, EducationMaster’s degree in business administration, higher education, student affairs, human resources, communications, marketing, project management, or a related field.Four or more years of relevant experience in career services, employer relations, recruiting, higher education, event operations, or project management.Experience coordinating large-scale events, recruitment programs, conferences, or employer-engagement events.Experience using Handshake, Symplicity, or a comparable career-services or CRM platform.Experience coordinating vendors, event logistics, space planning, staffing, and on-site operations.All degrees must be awarded by accredited institutions.Required License or CertificationIs this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site) Position Information Working TitleAssistant Director of Employer Relations-OperationsPosition Number007428Recruitment Salary RangeCommensurate with education and experienceFLSAExemptAppointment TypePermanent - Full-timeTenure TrackNoFTEIf Time Limited, Appointment LengthOrganizational DivisionCareer ServicesOrganizational LocationVP for Engagement and OutreachOrganizational UnitAssoc Dir Career Services Posting Detail Information Posting NumberEPA3240Open Date10/15/2026Close Date - for postings that do not use Open Until Filled10/31/2026Open Until FilledNoOpen Until Filled Minimum Application Period Postings: Positions remaining posted after this date are continuing to accept applications, but may close at any time. Applications received by this date will receive full consideration, applications received after this date may receive consideration depending upon the status of the searchDate Position Available11/01/2026Special Instructions to ApplicantYou must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.Employee Benefits available to NC A & T permanent employees include the following and more;Accrued Vacation and Sick Leave for Eligible EmployeesCommunity Service LeaveAetna – State Health Benefits of North CarolinaNCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more12 Paid HolidaysTeachers and State Employees Retirement System (TSERS)Optional Supplemental Plans – 401k, 403b, 457b and 457Employee Assistance Program (EAP)Campus Recreation Center DiscountUniversity Bookstore Discountand moreThis position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.Quick LinkSupplemental QuestionsRequired fields are indicated with an asterisk (*). Discuss the key skills and techniques you have utilized in employer relations and operations management. How have these skills been beneficial in your role? (Open Ended Question)Applicant DocumentsRequired DocumentsResumeCover LetterOptional DocumentsCurriculum VitaeTeaching PhilosophyLetter of Reference 1Letter of Reference 2Letter of Reference 3Certificate of Release or Discharge from Active Duty (DD-214)Other DocumentBachelor's Degree - Copy of transcriptsMaster's Degree - Copy of transcripts