Revenue Cycle Applications Analyst I

Under the direction of department leadership and in collaboration with senior analysts, the Revenue Cycle Applications Analyst I supports and maintains key revenue cycle applications to ensure optimal performance, data integrity, and workflow efficiency across Keck Medicine of USC. This role focuses on both operational support and project-based initiatives, including system design, implementation, configuration, and reporti ng. Key Responsibilities Application Support & Administration S upport, maintain, and troubleshoot applications such as Soarian Financials, PBAR, Cerner, MedSeries4, Change Healthcare, nThrive, Relay Assurance Plus, Visiquate, GE Centricity, and PatientKeeper. Perform system upgrades, monitor integrations, and serve as a liaison between vendors and internal users. Ensure system security, maintain user access, and uphold data integrity. Reporting & Data Analysis C reate standard and ad hoc reports using tools like Soarian Reporting, IBM Showcase, QlikView, Cerner Command Language (CCL), OnDemand, and MedSeries4 Query/Reports. Perform data extraction, transformation, and analysis to support operational and strategic decision-making. Customer Service & Support Provide timely and courteous support to users regarding application issues, enhancements, and inquiries. Log and manage service tickets, follow escalation protocols, and ensure pr ompt resolution. Solution Development An alyze user requirements and system workflows to identify improvement opportunities. Assist in designing solutions that optimize revenue cycle processes and enhance system performance. Assi st in implementing new systems or features, collaborating with cross-functional teams on scope, testing, and deployment. Manage assigned tasks and timelines to ensure project milest ones are met. Training & Documentation He lp train end-users and provide documentation for system functionality and procedures. Support new staff onboarding related to applicable syst ems. On-Call Support Pa rticipate in on-call rotation and perform other related duties as as signed. Minimum Qualifications Education: Associate’s degree in Business Administration, Healthcare Management, IT, or related field re quired. Experience: Mi nimum 2 years of relevant business or IT support experience. Familiarity with healthcare revenue cycle systems. Experience in ambulatory or acute care settings. Proficiency with applications such as Soar ian, C erner, Change Healthcare, PatientKeeper, or nThrive is highly preferred. Skills: Strong a nalytical and problem-solving skills. Excellent organizational and time-management abilities. Effective written and verbal communication skills. Ability to multitask in a fast-paced, changing environment. Customer service-oriented mindset. Familiarity with ITIL standards and health care regulations. Preferred Qualifications Exp osure to industry-standard reporting tools and healthcare informatics. Certification or coursework in revenue cycl e, Epic, Cerner, or related healthcare IT systems. Email ID * This field is required Please enter valid emailId. Cell phone * This field is required Please enter valid cell phone. First Name * This field is required Please enter valid first name. Last Name * This field is required Please enter valid last name. #J-18808-Ljbffr Compunnel, Inc.