Appointment Scheduler

Appointment Scheduler

We are seeking a versatile and dedicated Appointment Scheduler to provide excellent patient care and support. In this role, you will answer all incoming calls related to appointment scheduling in a friendly and efficient manner. Responsibilities include communicating with patients to schedule, cancel, or reschedule appointments as well as communicating often with our physician teams. You will handle tasks such as verifying patient demographic and insurance information, accurately entering data into medical systems, and reviewing and analyzing physician schedules on a daily basis. ORA holds all our staff members accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations. As an Appointment Scheduler, you will play a vital role in providing excellent patient care and supporting medical professionals by maintaining the physician's schedules and assisting in other administrative tasks.

This position requires a high school diploma or equivalent. Previous appointment scheduling experience in a medical office is preferred. A successful candidate will have familiarity with electronic medical record (EMR) systems and medical terminology. Excellent interpersonal, oral, and written communication skills as well as the ability to work well within a team and collaborate with medical professionals are requirements of this role.

ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, physical therapy, outpatient surgery, and more. For more information on our practice, visit our website at Apply to join our team today!