Medical Assistant

Job Summary

Medication refills and reconciliation. Performs clerical duties as assigned. During times of high patient volume and/or to assist with coverage, may be asked to float to other PPG clinics.

High School Diploma or GED (Required)

Work Experience
1 year of clinical work experience. Phoebe Putney Health System clinical rotation and/or medical assistant internship experience will be considered in lieu of actual work experience. (Required)

Licenses and Certifications
Certified Medical Assistant (CMA) (Preferred)

Medical Assistant Certification or Diploma(Required)

Essential Functions
Documents and submits required information and data in a timely fashion.
Clearly and accurately documents designated processes, policies, products, service offerings, etc.
Ensures that documentation is tailored to expected readers/users.
Uses correct terminology.
Conforms to required style and format.
Treats patients and families with compassion and implements a plan of care.
Bases care decisions on a plan of care.
Monitors and documents patient response.
Establishes rapport with clients. Adapts communication style, listens and responds to patient needs.
Recognizes age-specific responses to treatment. Provides effective interventions.
Respects patients confidentiality and privacy.
Supports social, spiritual, and cultural needs of patients and families.
Manages difficult or emotional patient situations.
Develops expected outcomes that provide direction for continuity of care.
Involves patient/family and other disciplines to determine expected outcomes.
Modifies expected outcomes based on changes in the assessment of the patient.
Includes the patient and others involved in the care in the evaluation process.
Evaluates the plan in relation to patient responses and expected outcomes. Documents the results of the evaluation.
Demonstrates technical skill in using equipment appropriate for the role.
Understands equipment operation.

Strong math knowledge.
Maintains equipment in working order. Troubleshoots equipment problems.
Uses technology to increase productivity. Adapts to new technology