Clinical Team Lead, MRZ

Job Description

Job Description

The Clinical Team Lead position will assist the Clinical Managers and Directors in training new staff and serving as point person for procedural questions pertaining to behavioral health programming.

• Acts as a peer mentor to new staff who are hired. This would include allowing new staff to shadow their appointments, being available for questions if management is not available, and helping new staff in adjusting to the JFCS workplace environment.
• Provides the Site Orientation for new staff on their first day with JFCS.
• Observes staff through the process of becoming credentialed to complete assessments.
• Duties include, but are not limited to, troubleshooting NextGen and helping clinical staff navigate the system, and addressing various clinical questions.
• The team lead will work closely with his/her direct supervisor to help the team maintain clinical best practices and integrity, while providing services to clients in a timely manner.
• Documents progress on assigned cases and assisting Clinical Manager, Co-Director or Director with assessing the support needs of clinical staff.
• The team lead will continue to function in their role as a therapist and will maintain a case load to provide individual, family, or group therapy as clinically indicated.
• Assists clients assigned in navigating discharge from hospitals, assists in finding intensive services as clinically indicated, and works to decrease behaviors so client can be stable in the community and home.

Performance Indicators

• Demonstrates a positive, strengths-based attitude of teamwork and shared leadership.
• Uses time efficiently, is well organized and responds constructively when presented with challenges and obstacles.
• Receives positive feedback from new staff and Management regarding the onboarding of new JFCS employees
• Reviews and evaluates multiple facets of an issue and is open to innovation and creative problem-solving.
• Communicates clearly and concisely to co-workers and supervisors using appropriate and grammatically correct verbal and written communications.
• Demonstrates professionalism and exhibits an ability to tailor communication appropriately for distinct audiences.
• Will inquire about the client’s health and wellness needs and assist in coordinating those primary care or other supportive services with appropriate JFCS staff or external parties to ensure the clients’ whole health is addressed.
• This position will communicate with Community Relations and Patient Advocate, Care Manager, Health Promotion or other staff as necessary to ensure coordination and follow-through for clients needing primary care services.

Qualifications

• Master's Degree in the behavioral health field with AZBBHE License.
• 2 to 4 years’ experience as a direct service provider in a Behavioral Health setting.
• AZ DPS Level 1 Fingerprint Clearance Card
• AZ Driver’s License
• AZ Auto Insurance