Project Coordinator

Pay Range: (Minimum to mid pay range specific to NY, CA, CO, WA, MD) 61,700.00 - 77,100.00 USD annual. Brinks Texas License #C00550 #LI-Remote Job Description: Brink’s, Incorporated offers a challenging opportunity for a Project Coordinator. Job Summary The Project Coordinator is responsible for supporting customers through onboarding and deployment of our new product offerings. This position requires a highly motivated and organized individual to work closely with our sales and customer onboarding team for seamless deployment of our traditional retail onboarding and Digital Retail Solutions products. The ideal candidate will have a strong background in customer service and have experience handling both project coordination and customer-facing responsibilities. Pay: $68,000 - $88,000. Key Responsibilities Work collaboratively to deliver a cohesive customer onboarding experience. Support customers through onboarding and deployment of our traditional CiT service and new product offerings by managing day-to-day onboarding tasks. Coordinate customer application approvals, place product orders, align installation timing, system provisioning, and provide training materials. Deploy CiT service changes. Serve as customer support for the first two weeks of go-live. Support Brink’s U.S. corporate financial objectives by developing and executing projects to plan. Foster a positive environment where co‑workers and customers are encouraged to seek guidance and provide feedback. Use the Microsoft Office Suite to track and communicate projects, processes, and tasks. Own the end-to-end activity for assigned projects, promote a culture of excellence for all customers. Perform other duties as assigned or necessary. Minimum Qualifications Minimum of 3 years’ experience in a customer service role. Minimum of 1 year’s experience in a project management/coordination role. Preferred Qualifications 3+ years’ experience in a customer service role. 3+ years’ experience in a project management/coordination role. Professional Skills Strong analytical and problem-solving skills. Solid conflict resolution skills. Outstanding customer relationship skills. Highly organized and detail oriented. Ability to adapt to dynamic workflow. Excellent interpersonal skills. Professional, positive demeanor. Excellent business acumen. Proficiency in Microsoft Outlook and Excel. Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug‑free workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. #J-18808-Ljbffr Brink's