Shift Lead (Key Holder)

$15.96 per hour

Sandbox VR

Sandbox VR Job Opportunity

We're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that's surviving a zombie apocalypse or battling on the high seas. Since 2017, we've led the industry in location-based VR. Join us and help build the future of entertainment!

What You Will Be Doing:

Create unforgettable guest moments
Greet guests with energy and invite them into an exciting, welcoming environment
Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
Proactively share offers (F&B, repeat visits, gift cards) to boost engagement

Be a tech & experience expert
Master our proprietary tech and keep gear calibrated
Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests
Communicate with management and tech support when issues arise, clearly and quickly

Keep things running smoothly
Maintain a spotless, high-energy store that meets Sandbox VR standards
Sanitize gear thoroughly and display materials/gift cards to brand expectations
Prepare iPads, body trackers, and gear before and after every session

Shift leadership & coaching
Open/close the store, manage daily audits, break schedules, and labor spend
Run shift check-ins, coach in real time, and train new hires
Ensure team performance, morale, and guest service standards remain high

What We Are Looking For:

Egoless & coachable: You take feedback well and pitch in wherever needed
Adaptable & proactive: You're resourceful, self-driven, and good with change
Team-focused: You stay positive and celebrate group wins
Reliable: On time, in uniform, and ready to shine
Physically able: On your feet, some lifting (up to 40 lb), occasional stairs
Weekend availability: Required
Leadership: 1+ year in retail/hospitality leadership

Benefits:

Paid sick time + 401(k) match
Commuter benefits (transit + parking)
Referral bonuses + employee discounts
Free VR sessions

$15.96 - $15.96 an hour

Note: Evening and weekend availability may be required depending on the business' needs.

Apply

Vacancy posted 1 day ago

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