Experienced European Automotive Service Advisor

Job Description

Job Description

Experienced European Automotive Service Advisor

Euromotive Performance – Pompano Beach, FL

Euromotive Performance is looking for an experienced, professional Automotive Service Advisor to join our growing European automotive repair facility.

We specialize in BMW, Mercedes-Benz, Audi, Porsche, Land Rover, Bentley, Rolls-Royce, Volkswagen, Volvo, MINI, and other European vehicles.

We are looking for someone who understands that a great service advisor is more than an order taker. You must be able to build trust with customers, clearly explain repairs, follow up consistently, sell needed services ethically, and keep the shop moving efficiently.

What We're Looking For

• 3+ years of automotive service advisor experience preferred

• European or luxury automotive experience strongly preferred

• Strong sales and communication skills

• Comfortable presenting large repair estimates

• Ability to explain technical repairs in simple terms

• Excellent phone, text, and email communication

• Strong follow-up and organizational skills

• Ability to manage multiple repair orders

• Professional appearance and attitude

• Reliable and accountable

• Experience with automotive shop-management software

• Strong understanding of labor, parts, inspections, and repair estimates

The Right Candidate

You should be comfortable discussing repairs ranging from routine maintenance to $5,000–$10,000+ repair estimates.

We want someone who knows how to confidently say:

“Here is what we found, here is why it matters, here is what needs immediate attention, and here is what can wait.”

We are looking for a long-term team member who wants to grow with the company.

Compensation: Competitive base salary plus performance-based commission. Strong earning potential for an experienced producer.

Location: Pompano Beach, Florida

If you have a proven track record as an automotive service advisor and are looking for an opportunity with a professional European automotive repair facility, we want to speak with you.

Compensation:

$80,000 - $120,000

Responsibilities: Your Responsibilities

• Greet customers and understand their concerns

• Build accurate repair orders

• Review technician inspections and recommendations

• Present estimates professionally

• Sell necessary maintenance and repairs without high-pressure tactics

• Communicate repair status with customers

• Follow up on declined work and outstanding estimates

• Coordinate with technicians and management

• Maintain excellent customer satisfaction

• Help maximize average repair order and shop profitability

• Ensure customers understand the value of the work being performed

Qualifications: What We're Looking For

• 3+ years of automotive service advisor experience preferred

• European or luxury automotive experience strongly preferred

• Strong sales and communication skills

• Comfortable presenting large repair estimates

• Ability to explain technical repairs in simple terms

• Excellent phone, text and email communication

• Strong follow-up and organizational skills

• Ability to manage multiple repair orders

• Professional appearance and attitude

• Reliable and accountable

• Experience with automotive shop-management software

• Strong understanding of labor, parts, inspections and repair estimates

• Must have working knowledge of Tekmetric shop management software or a comparable automotive shop management system.

• Must be comfortable creating estimates and repair orders, managing customer communication, tracking workflow, processing invoices, and reviewing service history.

• Must have experience using Partslink24 or a comparable OEM electronic parts catalog.

• Must be able to accurately identify and look up European vehicle parts using VIN-specific information and OEM parts diagrams .

About Company
About Euromotive Performance

Euromotive Performance is a European automotive specialty facility located in Pompano Beach, Florida .

Our focus is on providing dealership-level diagnostics, service, and repair while delivering the personal service and flexibility of an independent European specialist.

We believe talented technicians should have the equipment, information, workflow, and compensation necessary to perform at a high level.