Global CX Strategy & Operations Leader
DoorDash
DoorDash is seeking a Director of Customer Experience Strategy & Operations in Chicago, Illinois, to lead the development and scaling of operational systems for enhanced consumer experiences. This role entails collaborating with various teams to implement efficient processes and tools while resolving complex challenges in a fast-paced environment. The ideal candidate will have over a decade of experience in operations and a strong belief in leveraging AI for productivity improvements. Compensation includes a competitive salary range of $170,000—$250,000 and a comprehensive benefits package. #J-18808-Ljbffr DoorDash
$193.61k - $251.69k
A leading global restaurant brand is seeking a highly experienced Senior Director Global Operations to shape and execute corporate-owned restaurant strategy. With 15+ years in operations and finance, the ideal candidate will advise senior leadership and lead strategic...Suggested- Uber is seeking a Global DSC Operations Lead to oversee the infrastructure of their Digital Sales Center. This role is pivotal in standardizing... ..., you will partner with teams to drive effective sales strategies and implement CRM systems efficiently. #J-18808-Ljbffr UberSuggested
$109.9k - $125.4k
...Manager in Chicago, IL. You will spearhead international workforce expansion initiatives and coordinate operations for our global tech and product talent strategy. This role requires strong organizational skills to synthesize information from various sources and produce...Suggested- F1 Arcade seeks a Senior Vice President, Global Operations to lead its venue portfolio worldwide, driving profitability... ...partner with the CEO and C‑Suite to translate strategy into global operations and oversee regional leaders. This role requires 15+ years of senior...SuggestedRemote jobWorldwide
- F1 Arcade is seeking a Senior Vice President, Global Operations to lead its global venue portfolio and operational strategy. This executive role involves driving performance, profitability, and ensuring an exceptional guest experience across venues. The ideal candidate...SuggestedRemote job
$137.4k - $240.4k
Northern Trust is seeking a Head of Global Compensation Programs & Operations to design and manage compensation strategies that attract and retain partners. Key responsibilities... ...overseeing compensation programs, advising leaders, and enhancing total rewards processes. The...$108k - $156k
...About the Role: The Senior Operations Manager is a high-level operations... ...performance and long-term strategy of multiple Contact Center functions... ...cultivating an adaptable, globally aligned culture. This role... ...and engage Operations Leaders, establishing a consistent, high...Full timeSummer workWork at officeLocal areaRemote workMonday to Friday$137.5k - $160k
Applied Systems is seeking a Business Operations Director, CX, to join their Service Ops team. This hybrid role focuses on shaping the strategy of Applied’s Customer Experience function while collaborating with senior leadership. The ideal candidate will have over 10 years...$100k - $110k
Dyson GmbH in Chicago is seeking a Global Customer Experience & Vendor Operations Manager to oversee the performance of outsourced customer service operations. You will ensure that service delivery meets high standards and that customers receive excellent support throughout...- Insight Global is seeking a Project Manager in Chicago, Illinois to support Global Markets Operations. This role focuses on managing key operations excellence programs and delivery across various teams. The ideal candidate will have 5-10 years of experience in project management...
- Google invites you to join the REWS Launch Team within the Global Program Management group. This role offers two 9‑12 month rotations across diverse functional groups to build an agile, breadth-first view of the business while developing cross‑functional connections. The...
- A leading healthcare solutions provider in Chicago is looking for an experienced IT Operations Manager to oversee the global Service Desk and IT Support Specialists. The ideal candidate will have more than 10 years of IT experience, including at least 7 years in a leadership...
$186k - $270k
...equivalent practical experience. 8 years of experience in finance, strategy and operations, sales operations, go-to-market or management consulting.... ...The Job Our team is focused on building and landing our Global Artificial Intelligence Go-to-Market strategy. This...$154.3k - $269.9k
Northern Trust Corp in Chicago is looking for a Payment Operations Manager to lead the global team responsible for processing payment transactions. The role ensures operational excellence and modernization while maintaining a robust control environment. The ideal candidate...$146k
...is a critical driver of merchant acquisition and growth, operating through a global network of scaled and BPO sales teams. As the Global DSC Operations... ...of experience in sales operations, commercial operations, strategy, or similar roles in a global organization. Experience...Full timeWork at officeLocal areaRemote work$152k - $222k
...6 years of experience in a management consulting, sales operations, business strategy or corporate advisory role. Experience working with executive... ...in each of the major Ads business areas as well as global teams that work across the business areas. Team members are...- A security solutions provider in Chicago seeks an experienced Operations Manager to oversee a large security portfolio. Responsibilities include developing security strategies, managing a team, conducting assessments, and ensuring compliance with laws. The ideal candidate...
- ...for Business Transformation to conduct research, manage strategic projects, and enhance operational performance. This role involves working closely with leadership to improve strategies and processes supporting portfolio companies. The ideal candidate should have...
- Affirm is seeking a GTM Strategy & Operations Manager to optimize product and partnership strategies. The ideal candidate will support cross-functional initiatives and drive successful go-to-market execution. The role requires strong experience in product marketing, analytical...Remote work
- Stripe is seeking a Campaign Operations Manager who will own the operational foundation of its global demand campaigns. This role involves building systems, processes, and workflows to enhance campaign performance. You will work collaboratively with regional and global...
- ACCA Careers is seeking a proficient leader to define the vision and roadmap for payment operations, ensuring operational excellence in a global financial services environment. The ideal candidate will manage daily operations and maintain compliance, while also fostering...
- BTX Global Logistics is seeking an International Operations Supervisor in Chicago, IL. This role involves leading a high-performing operations team to manage global exports and ensure exceptional customer service. The ideal candidate will have over 5 years of experience...Full time
- Illinois Institute of Technology is seeking a Senior Director of Enrollment Operations to lead the operational strategy for enrollment services. The role oversees the entire enrollment lifecycle, focusing on process improvements and data-driven decision-making to achieve...
- Swiss Re in Chicago is seeking an Operational Excellence Lead to drive business transformation and design innovative operating models within their global team. This high-visibility role involves championing digital innovations, managing change initiatives, and collaborating...
- Cboe Global Markets is seeking a Weekend Operations Manager in Chicago, IL to oversee global weekend support, manage teams in Chicago and Singapore, and ensure high availability during weekends. This role encompasses team leadership, incident management, and operational...Weekend work
- Jones Lang LaSalle Incorporated is hiring a Global Operations Manager based in Chicago, IL. This role focuses on optimizing operations across service delivery platforms, ensuring high-quality real estate services align with client expectations. The candidate should have...Remote job
$152k - $222k
...experience in a management consulting, sales operations, business strategy or corporate advisory role.... ...Job Go‑to‑Market Operations (GTM) is a global team that serves as the strategy, operations... ..., in partnership with GTM and sales leaders. Individual pay is determined by...$140k
...professional staffing firm seeks a Senior Deputy Human Resources professional in Chicago, IL. This role involves developing HR strategies, managing operations, and ensuring legal compliance. Candidates should have a Bachelor's in Human Resources with leadership experience. The...Full timeWork at office- ...deliver an exceptional employee experience while guiding a team of benefits professionals. In this role you will shape enrollment strategy, oversee payroll-aligned processes, and partner with Legal, Finance, HRIS, and HR leadership to scale benefits #J-18808-Ljbffr Uber...
$186k - $270k
...experience. 8 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or... ...enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on...Worldwide
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