Vice President, Production Operations

Role Description

The Vice President of Production Operations is a strategic executive leader responsible for ensuring MISUMI Americas is fully ready to deliver on the production commitments customers trust us to fulfill. This role owns the end-to-end operational readiness framework — spanning people, processes, technology, and supply chain — and drives flawless execution across all customer production programs. The VP will build and lead a high-performing operations organization capable of scaling with business growth while consistently meeting customer expectations for quality, delivery, and responsiveness.

This is a remote role, but requires frequent travel (approximately 25–40%) to our various supply regions (e.g. India, China, Mexico, Japan, US), customer locations, and MISUMI Americas operational hubs.

Qualifications

• 15+ years of progressive operations leadership experience, with at least 5 years in a senior or executive role (VP or equivalent) overseeing production or manufacturing operations.
• Demonstrated track record of leading operational transformations and scaling operations organizations in growth stage or mid market contract manufacturing companies.
• Expertise in production program management, supply chain strategy, and lean/continuous improvement methodologies.
• Proven ability to lead and develop large, globally distributed teams.
• Strong cross-functional influencing skills; ability to align diverse stakeholders around operational strategy and execution priorities.
• Bachelor’s degree in Operations Management, Supply Chain, Engineering, Business, or a related field.

Requirements

• Define and own the operational readiness framework that ensures MISUMI Americas can fulfill customer production programs at scale.
• Work closely with cross-functional leadership across MISUMI Americas — including Sales, Technology, Operations, Engineering, Finance, and Quality.
• Develop and execute a multi-year operations strategy aligned with company growth targets and customer commitments.
• Partner with Executive & GTM Leadership to assess organizational capability and product market fit gaps.
• Establish clear operational KPIs, dashboards, and governance rhythms.
• Lead the end-to-end execution of customer production programs — from program intake through delivery.
• Serve as the senior operational escalation point for complex or high-priority customer programs.
• Partner with our VP of Program Management to implement program management standards and processes.
• Build a Launch partner development production system built for speed, with reproducibility and reliability.
• Collaborate with sales and account management teams to translate customer requirements into operational plans.
• Accountable for key performance metrics for our production programs across all regions.
• Partner with Regional General Managers to build, develop, and inspire a world-class production operations team.
• Foster a culture of accountability, continuous improvement, and customer-centricity.
• Define org structure, roles, and workforce planning strategies.
• Attract, develop, and retain high-potential operations talent.
• Champion lean manufacturing, Six Sigma, or equivalent operational excellence methodologies.
• Identify systemic process gaps and lead cross-functional initiatives.
• Establish change management practices that enable the organization to adopt new processes and technologies effectively.
• Partner with IT and digital transformation teams to evaluate, implement, and optimize operational technology.
• Drive automation and digitization of manual operational workflows.
• Ensure technology investments are matched to operational needs.
• Own the supply chain strategy for MISUMI Americas production programs.
• Partner with global MISUMI supply chain teams to leverage group capabilities.
• Develop supply chain resilience strategies to proactively manage disruptions.
• Serve as a senior operational partner to key customers.
• Represent operations in executive leadership forums.
• Ensure customer escalations related to production programs are resolved swiftly.

Benefits

• Comprehensive medical and dental coverage
• 401(k) plan
• Generous PTO and leave programs

Company Description

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle.