Call Center Mortgage Loan Officer

Job Description Achieve is hiring a call center loan officer in Missouri. The role may act as Branch Manager and/or Qualified Individual in the state. This is an opportunity to join Achieve’s growing mortgage business at the ground level in Missouri and help shape it. As a call center loan officer, you’ll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. You’ll learn about mortgage‑specific systems and then prep to get your NMLS licenses reactivated. Once completed, you’ll receive leads and use consultative sales skills, along with mortgage knowledge, to provide residential HELOCs. Over time, you’ll learn about future products and offer those as well. What you’ll do: Evaluate and analyze applicants’ financial status, credit, and property details to determine mortgage eligibility Advise and educate clients on the Lendage mortgage products and application process Assist clients in completing mortgage applications, including the collection of requisite information needed to obtain approval Operate skillfully within the mortgage sales environment, using the Loan Origination System, CRM, credit vendor system, and other required software across the end‑to‑end mortgage process Communicate constantly with prospects, loan applicants, and third‑party vendors, with continual follow‑up throughout the mortgage process Be expected to qualify for several state mortgage licenses within the first 45 days and demonstrate knowledge Qualifications What you’ll bring: Current MO resident – role must be located in MO Active NMLS (or able to be reactivated) Have passed the SAFE exam 3+ years of mortgage lending experience Eligible to complete state and federal MLO licensing requirements Ability to work independently and as a team player Adaptability to a continually changing, entrepreneurial team environment Passion, strong communication skills, self‑motivation, a positive attitude, and competitive spirit Embodies the four Achieve core values: Care, Collaboration, Get Better, and Act with Integrity Additional Information All your information will be kept confidential according to EEO guidelines. Benefits 401(k) with employer match Medical, dental, and vision with HSA and FSA options Competitive vacation and sick time off, as well as dedicated volunteer days Wellness support through Employee Assistance Program and physical and mental health programs Pet care discounts Financial support through Achieve Care Fund Diversity and inclusion commitment through employee resource groups #J-18808-Ljbffr