Court Operations Specialist

Job Description

JOB SUMMARY

Performs various administrative and clerical duties related to the processing and maintenance of legal and court records.


STARTING SALARY : $20.00 hourly/$41,600.00 annually

CORE COMPETENCIES

• Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service
• Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional, and ethical behaviors that establish trust throughout the organization and with the public we serve
• Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations
• Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals


JOB SPECIFIC COMPETENCIES


• Knowledge of general office policies, procedures and practices.
• Knowledge of English grammar and spelling, and arithmetic.
• Knowledge of the court system, legal terminology, and organizational skills, as well as the ability to perform a variety of administrative duties.
• Ability to work under pressure with specific timelines and mandated state and/or agency standards.
• Ability to work independently in the absence of supervision.
• Ability to exercise a high degree of judgment, tact, and diplomacy.
• Ability to use various computer systems, software, and office equipment.
• Ability to exercise excellent communication skills, both orally and written.
• Ability to perform accurate computations and verifications of data.
• Ability to comprehend and research laws, statutes, regulations, and other directives.
• Ability to handle restricted, sensitive, and confidential information.
• Ability to support the agency's goals and visions.
• Ability to work prolonged hours when required.
• Ability to establish and maintain effective working relations with government officials, other employees, and the public.

REPRESENTATIVE DUTIES


Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on the assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.


• Initiates, processes, and maintains a complete and accurate record, using the case management system and established division procedures; maintaining confidentiality of information learned or acquired as part of position.
• Provide courteous and efficient service to all in person, email and phone customers; is approachable, helpful and personable; and answers questions knowledgeably and with patience.
• Learns and gains proficiency with and adheres to statutes, rules, Administrative Orders, and requirements.
• Participates in training and cross training initiatives to acquire knowledge and skill sets to support efficient functioning of the assigned division work.
• Process court dockets, administers oaths, process orders, and perform other duties as required for adherence to court procedures.
• Audits and performs quality control of court records.
• Receives, reviews, and distributes incoming documents for conformity with appropriate rules, practices, and court requirements
• Performs basic data entry, research and redaction of court records for prolonged periods.
• Responsible for preparing scanning, and submitting documents through various court systems.
• Retrieve paper or electronic images, copying, certifying orders, and various documents from the court records.
• Assist with the development of standard operating procedures to improve quality of service, productivity and efficiency.
• Researches, collects, organizes and evaluates information to produce a work product that provides consistent results.
• Tracks and maintains records and assists in the preparation of statistical and other departmental reports.
• May be required to work overtime, weekends and holidays depending on responsibilities and staffing needs.
Performs other duties as required.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS


Graduation from High School or a GED certificate.


CERTIFICATION, LICENSE AND SPECIAL REQUIREMENTS

None.


PHYSICAL DEMANDS


The work is sedentary and requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects; may also require repetitive motion, speaking, and visual acuity.


WORK ENVIRONMENT


Work is performed in a dynamic environment that requires sensitivity and responsiveness to changes that include goals, priorities, and needs of the organization and position. This position is fully on-site and requires regular presence in the office.

JOB CLASS

Classified - An employee who is appointed to a full-time classified position (including reduced hour position) and not identified as an unclassified employee. Classified employees obtain appeal rights upon successful completion of their initial probation.


CAREER PATH

• Court Operations Specialist I
• Court Operations Specialist II
• Court Operations Specialist III
• Court Operations Specialist IV
• Supervisor
• Manager
• Director

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions described herein. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing