Guest Service Agent
Hersha Hospitality Management
Opportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign guests to hotel rooms.Establish methods of payment and verify credit.Make and confirm reservations.Compute bills, collect payments, and make change for guests.Transmit and receive messages, using telephones or the PMS system.Respond to guest requests in a timely manner.Receive and resolve guest complaints, elevating to supervisor if necessary.Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.Perform bookkeeping activities, such as balancing accounts and conducting audits.Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.Ensure overall guest satisfaction.Perform other duties as requested by management.Your Background and SkillHigh School diploma or equivalent preferred.Previous customer service experience or equivalent training required.Knowledge of PMS systems preferred.HHM Hotels Benefits and PerksCompetitive wages for full time and part time opportunitiesMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchDaily PayFree Basic Life Insurance24/7 access to TELUS Health, a confidential work-life resource.Travel DiscountsCommuter Transit and Commuter Parking BenefitsEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentReferral Bonus ProgramWork Environment and ContextWork schedule varies and may include working on holidays, weekends and alternate shifts.Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.What We BelievePeople Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own ItSource: HHM Hotels Hersha Hospitality Management
- Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Your Focus Immediately...SuggestedImmediate startShift work
- ...! Hotel and travel discounts at worldwide destinations! Professional development and promotion opportunities! About this job... Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout...SuggestedWorldwide
$20.6 - $22.6 per hour
...growing fast). With a dynamic mix of full-service and focused hotels across major cities,... ...franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re... ...role is all about The Guest Services Agent (GSA) is responsible for consistently...SuggestedTemporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shift- Job SummaryThe Guest Service Agent is responsible for providing exemplary service to each guest they encounter in person or by phone. The Guest Service Agent honors sincerity in service and makes everyone feel that they’ve come home.Essential FunctionsMaintain complete...SuggestedLocal areaAll shiftsShift work
- ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Immediately greet guests and offer...SuggestedImmediate startShift work
$16 - $19 per hour
...Guest Services Representative Hot Job Chicago Oakbrook - Oak Brook, IL 60521 Start Date 08/13/2026 Overview Salary Range $16.00 - $19.00 Hourly Level Entry Guest Service Representative RPM Raceway is developing one of the most exciting competitive social...Hourly payFlexible hoursShift work$20.6 - $22.6 per hour
...in the U.S. (and growing fast). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of... ...managed, and franchised properties means we're everywhere our guests need us to be. But here's the thingwe're not just in the business...Temporary workLocal areaFlexible hoursNight shiftDay shiftAfternoon shift- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...Daily paidFull timePart timeImmediate startShift work
$22 per hour
...here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's... ...Guests feel it; you'll feel it too. What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations,...Hourly payImmediate startFlexible hoursShift workNight shiftWeekend workAfternoon shift- HHM Hotels - - Responsibilities: Greet guests and assist with check-in and registration; Register and assign guests to rooms; process payments and verify credit; Respond to guest requests and resolve complaints; maintain guest satisfaction; Use the PMS system to transmit...
- Extended Stay - - Responsibilities: Process reservations, check-ins, check-outs and payments; Resolve guest issues via Make it Right; Maintain front desk and lobby area; Handle cash, credit cards, and city ledger accounts; Assist with breakfast display and housekeeping...
- Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Your Growth PathFront Desk Supervisor or Sales Coordinator - Front Office Manager or Sales ManagerYour FocusImmediately greet guests...Shift work
- Guest Services RepresentativeThe Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests...Local areaAll shifts
- Extended Stay - - Responsibilities: Assist guests and respond to requests with follow-through; Answer phones and process reservations, registrations, payments, and departures; Maintain cash, credit card and city ledger accounts; Set up and maintain breakfast display; Maintain...
$22 - $25 per hour
...The Peninsula Chicago is seeking a Guest Service Agent to join our Spa team and be an integral part of our guest-focused service. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Grow within a diverse multi-outlet...Hourly payWork at officeNight shiftThe Hongkong and Shanghai Hotels, Limited
Chicago, IL1 day ago$22 - $25 per hour
The Peninsula Chicago is seeking a Guest Service Agent to join our Spa team and be an integral part of our guest-focused service. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Grow within a diverse multi-outlet property....Hourly payWork at officeNight shift- Homewood-Flossmoor Park District is seeking a Part-Time Customer Service Agent to operate the front desk, handle registrations and payments for open skating, skate rental and ice rentals, and provide information on arena programs. The role involves daily deposits and basic...Part timeNight shift
- ...hybrid and based at our Oak Brook, IL Restaurant Support Center. You’ll manage catering orders, shipping, perks, fundraisers, and guest service needs, via calls, emails, and Salesforce, with outbound follow‑ups to drive revenue. The role requires on-site presence at least...Remote workWeekend work
$26.93 per hour
...provides integrated workplace and facilities services. With corporate offices in Boston, The... ...an impact.Our commitment to associates, guests, owners, and the communities we serve has... ...Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging...Full timeWork at officeLocal areaImmediate startShift work$18 per hour
...culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. The guest service rep maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales,...Hourly payTemporary workWork experience placementLocal area$15 - $16 per hour
Guest Service Representative - WashU Car Wash Location: Carol Stream, IL Schedule: Full-Time and Part-Time Opportunities Available Pay: $15-$16 per hour + commission (earning potential of $20+ per hour) Join a Team That Keeps Customers Coming Back At WashU Car Wash, we...Hourly payFull timePart timeFlexible hoursShift workWeekend work- ...to bringing passion and customer focus to the business.Property Address:2411 Landmeier RoadElk Grove Village, Illinois 60007The Guest Services Representative will assist the guests efficiently, courteously, and professionally in all front office related functions . The...Full timeContract workWork at officeImmediate start
- ...You are the foundation of our organization's success. An expert in creating a world-class guest experience in our shops, you deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions...
Heyday Skincare - Chicago
Chicago, IL3 days ago - ...Heyday is seeking a shop host in Chicago to deliver a world-class guest experience. You will connect with guests, recommend memberships... ...questions. Responsibilities include providing exceptional service, educating on promotions, restocking, daily shop tasks, teamwork...
Namely
Chicago, IL1 day ago - ...Position Summary Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and... ...with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up...Local areaShift work
- ...Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will... ...behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support...Temporary workLocal areaImmediate startShift workAfternoon shift
- ...patients, staff, and physicians. 1)Provides superior customer services by greeting and welcoming each individual that they encounter.... .../or performs a variety of other tasks in order to assure that guests needs are not only met but exceeded and to ensure that the hospital...
- ...exceptional experiences we provide for our guests. More than that, we know our Associates... ...will be doing each day: As a Front Desk Agent, you would be responsible for greeting... ...continuing effort to deliver outstanding guest service and financial profitability. Specifically...Local areaWorldwideFlexible hoursShift workAfternoon shift
$18.5 per hour
...Hilton Rosemont JOB SUMMARY Attend to guests’ needs, including, but not limited to,... ...with tools and all equipment needed for service. Review current day’s expected arrivals... ...all pertinent information to front desk agents, telecommunications, the following shift...Hourly paySeasonal workWork at officeLocal areaShift workWeekend workAfternoon shift- Marriott Hotels - 301 East North Water Street - Responsibilities: Process guest check-ins and check-outs; Handle room reservations and changes; Manage payments and billing; Assist guests with requests and inquiries; Provide information about property amenities and local...Local area
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