Revenue Operations Manager

Revenue Operations Manager

Fuel Cycle empowers leading organizations with agile research solutions that deliver decision-ready insights fast, flexible, and fully integrated. As a market research disruptor, our AI-powered Insights Platform is built for speed, precision, and scale. With cutting-edge tools and seamless audience connectivity, we help brands ditch the guesswork and make smarter, customer-led decisions at lightning speed.

Join a high-growth team where curiosity is valued, ownership is encouraged, and your work drives real-world impact. Whether you're based at our Los Angeles HQ, New York City hub, working remotely across the U.S., or part of our global team in India, you'll help shape the future of decision intelligence for some of the world's most iconic brands.

The Revenue Operations Manager is the strategic owner of Fuel Cycle's revenue systems, processes, data governance, and operational infrastructure. Sitting at the intersection of Sales, Marketing, Customer Experience, Finance, Product, and IT, this role ensures our go-to-market engine runs efficiently, scales cleanly, and produces trusted insights for leadership. This is a high-visibility individual contributor role requiring systems thinking, process design, technical fluency, and the credibility to drive cross-functional change. You'll own the architecture that supports revenue growthand you'll have the autonomy to improve it.

Location: Los Angeles, CA

Work Arrangement: This is an onsite role requiring five days per week in the office.

Key Responsibilities:

• Serve as the strategic steward of Fuel Cycle's revenue technology stackincluding Salesforce, Pardot/Account Engagement, DealHub, Gong, Zapier, and Seamless. Key responsibilities include:
• Manage integrations and evaluate downstream impacts of system and process changes
• Enforce data governance standards and resolve cross-system issues
• Maintain documentation of architecture, workflows, and dependencies
• Continuously assess stack scalability and partner with GTM and IT teams to align business needs with system capabilities
• Own the business logic, workflows, and reporting requirements that drive revenue performance inside Salesforce. While IT handles platform administration and provisioning, you define the processes:
• Design and optimize sales and customer lifecycle workflows and lead routing logic
• Define opportunity stages, territory models, and coverage frameworks
• Translate business requirements into scalable Salesforce solutions
• Ensure process adoption and alignment across the organization
• Lead Fuel Cycle's RevOps automation strategy and AI-enabled productivity initiatives:
• Own RevOps Bot 2.0, Salesforce ? Claude integrations, and associated knowledge systems
• Maintain prompts, governance standards, and operational documentation
• Identify and implement automation opportunities; design new AI-driven capabilities
• Lead adoption and change management for AI-enabled tools
• Stay current on emerging technologies and recommend improvements
• Own the integrity and reliability of revenue data across the organization:
• Monitor pipeline data quality and maintain lead-to-opportunity attribution
• Oversee forecast hygiene and enforce reporting standards
• Build executive dashboards, scorecards, and KPI reporting
• Identify and resolve data issues before they reach decision-makers
• Continuously improve the effectiveness of Fuel Cycle's go-to-market engine:
• Drive funnel optimization and improve lead management and conversion performance
• Support territory redesign and lead sales productivity programs
• Analyze bottlenecks, implement automation to reduce manual effort
• Measure the impact of every improvement and refine continuously
• Act as a strategic operational partner to Fuel Cycle's executive team:
• Deliver performance dashboards and support forecast inspections and revenue reviews
• Surface pipeline risks proactively and produce analytics that inform business decisions
• You're not just reporting on the businessyou're helping leadership understand and act on it

Your Success Metrics:

• First 90 Days Deep understanding of Fuel Cycle's systems, workflows, reporting architecture, and stakeholder priorities. Visibility into operational risks, process gaps, and data quality issues. Trusted relationships across Sales, Marketing, CX, Finance, Product, and IT.
• Within 6 Months Measurable improvements in reporting accuracy, data quality, and operational consistency. Process enhancements that increase productivity and reduce manual effort. Expanded AI and automation capabilities. Stronger forecasting discipline and executive visibility.
• Long-Term A scalable, data-driven Revenue Operations function that enables predictable growth and informed executive decision-making. Revenue Operations recognized as a strategic partner that drives alignment across teams, systems, and processes.

Who you'll work with?

• Chief Revenue Officer
• VP, Sales
• Enterprise Sales Directors
• Sales Development Strategists
• Marketing team

What you'll bring:

• 5+ years in Revenue Operations, Sales Operations, or a closely related field
• Strong Salesforce expertise across process design, workflow automation, reporting, and data management
• Experience managing complex revenue technology ecosystems and integrations
• Deep understanding of pipeline management, forecasting, territory design, and revenue analytics
• Proven ability to lead cross-functional operational initiatives and influence stakeholders at all levels
• Strong analytical skills with exceptional attention to detail
• Excellent written and verbal communication

Preferred:

• Salesforce Administrator Certification
• Experience with DealHub, Gong, Pardot, ChurnZero, or similar GTM platforms
• Experience designing and deploying AI-enabled business processes
• Familiarity with Claude, ChatGPT, AI agents, prompt engineering, or workflow automation tools
• Experience supporting executive leadership with operational planning and analytics

Benefits & Perks:

Fuel Cycle is committed to supporting the well-being, flexibility, and growth of our team. We offer a competitive and inclusive benefits package that includes:

• Comprehensive Health Coverage : Medical, dental, and vision insurance plans
• 401(k) with Company Match : Plan for your future with our retirement savings program
• Equity Purchase Option : Participate in Fuel Cycle's long-term success
• Flexible Work Schedule : Empowering you to balance life and work
• Generous Time Off :

• 15 vacation days and 7 sick days per year

• 12 company holidays

• 4 floating holidays/recharge days to rest or celebrate what matters to you

• Paid Parental Leave : Time to bond with your growing family
• Monthly Internet & Phone Stipend : Support for remote work setup
• Wellness & Lifestyle Perks : Access to tools like Rightway (healthcare navigation), Headspace (mental wellness), Peloton (fitness) , and more
• Team Connection Perks :

• Weekly community lunches , refreshments, and snacks at our LA & NY headquarters

• Pet-friendly office environments

Compensation Overview:

The expected starting salary range for this position is $115,000 - $120,000. This range represents the typical starting compensation offered to candidates hired into this role. Final base salary will be determined based on a variety of factors, including location, work experience, skills, knowledge, education, and