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Associate Director, Development Sciences & Clinical Supply Digital Technologies Communications

$129k - $203.1k

Merck

Job Description Digital is the multiplier that will allow Development Sciences and Clinical Supply (DSCS) to deliver better experiments faster, efficient filing and launch, more robust supply chains and higher-confidence decisions across the portfolio. The DSCS Digital Technologies (DDT) organization is tasked with the mission to pioneer and deploy innovative digital technologies that drive the acquisition, automation and utilization of data to enhance insights, efficiency, and quality of DSCS processes and methods. The DDT Communications Lead role is responsible for driving effective communication, stakeholder engagement, and adoption of digital initiatives across Development Sciences & Clinical Supply Digital Technologies (DDT). This role partners with functional leaders, program teams, and varied stakeholder groups to ensure consistent messaging, structured change management, and sustained adoption of digital tools, platforms, and processes. Key Responsibilities Communications Strategy & Execution Develop, maintain and execute integrated communication plans for DDT initiatives Create clear, audience-tailored messaging for leadership and end users Establish and maintain communication channels and cadence across DDT Align communications with broader DSCS and enterprise messaging Change Management & Adoption Support the design and implementation of structured change management plans aligned with DDT governance Partner with program teams to Drive awareness, understanding, and adoption of digital tools and use cases Embed change best practices into communication approaches Content Development & Enablement Translate complex digital concepts into clear, business-relevant messaging Develop leadership-ready materials (e.g., talking points, presentations, email communications) Create reusable templates and communication toolkits to enable scale and consistency Ensure content reflects DDT operating model and strategic priorities Manage internal communication channels (e.g., email, SharePoint, leadership forums) Coordinate delivery of campaigns, updates, and key milestones Measurement & Continuous Improvement Define and track communication effectiveness (e.g., reach, engagement, adoption indicators) Gather stakeholder feedback and continuously improve communication approaches Provide insights and recommendations to leadership on communication effectiveness Qualifications & Experience Required Bachelor's degree with 5-10+ years of experience within the pharmaceuticals/biotech industry Experience in communications, change management, or digital transformation support Strong written and verbal communication skills with ability to tailor messaging for different audiences Experience supporting enterprise tools or digital platforms (e.g., Power BI, project tools, collaboration platforms) Ability to manage multiple initiatives and stakeholders in a fast-paced environment Strong organizational and planning skills Preferred Experience in pharmaceutical, manufacturing, or regulated environments Familiarity with change management frameworks (e.g., Prosci, ADKAR) Experience supporting digital adoption or transformation programs Skilled in PowerPoint, SharePoint, and Power BI for content creation and reporting Required Skills Change Management, Cloud Migration Planning, Communications Planning, Communications Strategy, Communications Writing, Digital Adoption, Digital Platforms, Digital Transformation, Integrated Communication Strategies, Research Development, Strategic Planning, Strategic Thinking Preferred Skills Change Management, Cloud Migration Planning, Communications Planning, Communications Strategy, Communications Writing, Digital Adoption, Digital Platforms, Digital Transformation, Integrated Communication Strategies, Research Development, Strategic Planning, Strategic Thinking US and Puerto Rico Residents Only Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. Equal Employment Opportunity Statement As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts Salary Range $129,000.00 - $203,100.00 Benefits We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at San Francisco Residents Only We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance Employee Status Regular Relocation Domestic VISA Sponsorship No Travel Requirements 10% Flexible Work Arrangements Hybrid Shift Not Indicated Valid Driving License No Hazardous Material(s) n/a Job Posting End Date A job posting is effective until 11 59 59 PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID

R405494

#J-18808-Ljbffr Merck

Vacancy posted 4 days ago
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