Vice President Operations

Vice President Operations

Executives thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Vice President Operations for our Methodist Hospital Northeast team where excellence creates excellence.

The Vice President (VP) of Operations promotes the ideals of high quality, patient-centered, cost-effective care through acquiring resources and assembling teams to successfully coordinate and execute assigned projects, according to the facility’s strategic plan. As a key leader in the facility management team, the VP of Operations participates in institutional planning, policy development, priority setting, and management decisions, and has full operational responsibilities for departments assigned by the supervising executive.

What you do for this role:

• Works with the Administrative Team to respond to Division and Group requests for market/facility information.
• Collaborates with the Administrative Team and physicians to enhance existing processes and services and develop new processes and services, including business and financial justification where appropriate.
• Provides administrative and operational leadership for assigned departments.
• Ensures the application of Customer Service principles in meeting and exceeding the expectations of internal and external customers to provide satisfaction.
• Manages operations of assigned departments to achieve targets for designated Key Performance Indicators.
• Manages fiscal operation of assigned departments through ongoing revenue and expense analysis, to determine potential variances and make adjustments where necessary.
• Develops and updates department goals, in accordance with the facility’s strategic business plan, mission, and vision.
• Meets leadership obligations under the Ethics and Compliance Program.
• Builds strong relationships with physicians, employees, and peers.
• Utilizes HCA tools, such as PLUS, CERs, CAMS Projects, Lawson, etc., to help with management of responsibilities.
• Stays abreast of current Joint Commission, state, and federal guidelines, regulations and standards.
• Assumes accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service.
• Maintains a patient-first philosophy and engages in service recovery when necessary.
• Supports the development and implementation of strategies to elevate the patient experience.
• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

What qualifications you will need:

• Master’s Degree in Business Administration or Healthcare Administration Required
• 2+ years experience in a hospital leadership role Preferred

Methodist Hospital Northeast is a 232 bed, full service hospital. We are home to the Joint Replacement Academy. We offer the latest treatment options for knee and hip pain. We house an impressive neurosurgical program. This program offers services from elective spine surgeries to advanced and comprehensive brain and spine care.

We are recognized by the American Heart Association/American Stroke Association as a Certified Primary Stroke Center. We handle patients with urgency. We are acknowledged by the American College of Cardiology as an Accredited Chest Pain Center with Primary PCIa. All complaints are handled crucially. We are identified by the American Nurses Credentialing Center for having a Pathway to Excellence Program. We dedicate resources to our employees. We have received the Mission: Lifeline® Bronze Receiving Quality Achievement Award. This is awarded for implementing specific quality improvements. These measures were outlined by the American Heart Association. The improvements impact the treatment of patients who suffer severe heart attacks. This was outlined by the Texas Award for Performance Excellence. We have been nationally recognized by Leapfrog’s Hospital Safety Grade A.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a Vice President Operations. Unlock your leadership potential with HCA Healthcare.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.