Account Supervisor

Client Partnership Supervisor

At Saatchi we believe in creating ideas that can live anywhere. And we believe that when we work as a team, nothing is impossible. We strive to bring out the best in each other and in ourselves and expect applicants to understand the value of close collaboration. We also believe that creating transformational work requires initiative, an entrepreneurial spirit and a bold commitment to achieving measurable results and business success for the clients we service.

As Client Partnership Supervisor, you are your project's senior executional lead. Working at the direction of the Client Partner, you are facilitating client discussions, reviews, and approvals. You will be asked to own the success of executions that swing across the consumer journey while also supporting on matters related to schedule, costs and workflow.

Responsibilities:

• Lead internal discussions designed to foster collaboration across departments, as well as accomplish key campaign development tasks including application of best practices, scope & resource planning and monitoring, workback calendars and schedules, definition around creative deliverables, project assignment summaries, and creative kick-offs.
• Support and often lead client discussions related to delivery of various deliverables, from laying groundwork for strategic collaboration to reviewing creative work for approval.
• Inform and control internal workflow, including oversight of key creative and campaign development milestones; tactically manage day-to-day operations.
• Understand how the details roll up to the big picture. Forecast next steps to meet major milestones and overcome roadblocks. Ensure involvement of appropriate team members during each project phase. Drive team communication and facilitate collaboration to avoid roadblocks. Identify shifts in timing, deliverables, and resources while communicating to other scope managers of potential impacts.
• Quarterly travel required to cover necessary client meetings and production sessions.

Qualifications:

• 6-8 years of client service or project management experience in an ad agency, or related field, managing projects across multiple media, including digital, video, social, print, large-scale website maintenance, application, or digital product initiatives.
• Experience in fostering strong client relationships by proactively delivering recommendations and ideas driven by business context and creative opportunity.
• Demonstrate strong client service techniques, including documentation of feedback, solicitation of viewpoints, anticipation of questions or challenges.
• Proven track-record of supporting multidisciplinary campaigns or large-scale projects from project brief through delivery, including experience with client management, scheduling, budget management, and production best practices.
• Ability to drive multiple streams of work concurrently while meeting deadlines and maintaining proper documentation.
• Confidence in effectively assessing work product and providing a critical eye when reviewing, as well as developing a strong agency point of view.
• Aptitude and appetite to gain managerial experience with a focus on cross-dynamic communication and career development for more junior employees.
• Knowledge of Microsoft Office 365, Google Docs, PowerPoint, Keynote, Acrobat Professional, Smartsheet, PM related workflow and reporting tools.
• Working knowledge of Adobe Photoshop; knowledge of social media platforms.
• Strong understanding of AI Technologies and ability to implement them into everyday work flow.

Additional information:

Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

Compensation Range: USD $75,050.00 - USD $102,700.00/Annually.