Facilities Director

Facilities Management Program Director

Plans, organizes, directs, and oversees all aspects of the County's facilities management program, including operations, maintenance, and repair; custodial services; security; capital improvement planning; and optimization of the County's physical facilities and real estate portfolio. Provides strategic and operational leadership in preventive maintenance, asset preservation, space planning, contracted services, regulatory compliance, emergency preparedness, and departmental financial administration to ensure safe, efficient, and cost-effective facility operations. Establishes performance metrics, key performance indicators (KPIs), and benchmarks for the facilities program, measures results against them, and reports performance regularly to the Chief Administrative Officer and County leadership. Operates with a high standard of accountability, following through on commitments to completion and keeping leadership informed of progress, risks, and results without prompting. Serves as the County's principal advisor on facilities planning, operations, and capital improvement initiatives to the Board of County Commissioners, the Chief Administrative Officer, County leadership, elected officials, department directors, and regulatory agencies. Collaborates with County departments, contractors, community partners, and the public to deliver innovative, customer-focused facilities management services that support organizational objectives and responsible stewardship of County assets.

Exercises direct, first-level supervision of positions, employees, operations, and activities within a main or branch office; includes coordinating staff training, assigning and reviewing work, setting clear performance expectations and holding staff accountable for completing assignments on time and to standard, participating in the interview and selection process, making recommendations impacting pay, status, and disciplinary action, evaluating performance independently or in conjunction with a higher-level supervisor/manager, and approving time off. Responsible for the completion, accuracy, and distribution of staff timesheets.

Plans, manages, and assesses custodial services, building and grounds maintenance, preventive care, work order systems, operating procedures, energy initiatives, quality control, and skilled trades to ensure safe, efficient, and cost-effective county facility operations. Coordinates procurement requests, monitors costs, analyzes ongoing maintenance problems, follows corrective actions through to verified completion, and updates priorities as necessary. Travels independently to county facilities to review operations and service quality.

Directs the Facilities Division's financial administration by developing and managing operational and capital budgets, business plans, accountability reports, expenditure monitoring, and financial forecasts. Oversees procurement activities, prepares cost estimates and procurement documentation, evaluates bids and quotations, administers service contracts, and monitors contractor performance, holding contractors accountable for adherence to County procurement policies and contractual commitments.

Evaluates operational performance, develops and implements improvements to facility management systems, policies, procedures, and service delivery. Establishes, monitors, and reports Facilities Division performance measures, Key Performance Indicators (KPIs), and benchmarks; analyzes operational trends; and presents performance results and recommended enhancements to the Chief Administrative Officer and County leadership to improve efficiency, accountability, and customer service.

Ensures compliance with applicable federal, state, and local laws, regulations, building codes, environmental requirements, the Americans with Disabilities Act (ADA), the Occupational Safety and Health Administration (OSHA), and County policies. Develops emergency response, safety, and continuity plans in coordination with the Building Safety Officer; supervises building security systems; coordinates safety training; investigates workplace incidents; identifies potential hazards; maintains required safety documentation; and actively participates in County emergency management and Risk Management initiatives.

Monitors changes to federal, state, and local laws and regulations affecting facilities management and ensures ongoing compliance.

Evaluates and recommends improvements to facilities management systems, policies, and procedures.

Serves on county committees, task forces, work groups, emergency management teams, and special projects.

Provides statistical analysis and reporting on Facilities Division Key Performance Indicators (KPIs), benchmarks, and performance trends to County leadership.

Responds to operational emergencies and unexpected facility issues as needed.

Performs additional tasks as assigned, including filling in for other staff as necessary and/or required.

Education:

• High School Diploma or GED equivalency required
• Bachelor's Degree in Facilities Management, Construction Management, Property Management, Engineering, Architecture, or a closely related field required
• Master's Degree in Facilities Management, Construction Management, Property Management, Engineering, Architecture, or a closely related field preferred

Experience:

• Minimum of eight (8) years or more of substantial experience in facilities management, construction management, building operations, maintenance, or a related field required
• Minimum of five (5) years or more of Supervisory or management experience leading facility maintenance, operations, or related programs required
• Minimum of seven (7) years or more of experience in general building trades, including HVAC, electrical, plumbing, mechanical systems, and preventive maintenance preferred
• Minimum of four (4) years or more of supervisory experience in local, state, or federal government preferred
• Minimum of one (1) year or more of coursework or other qualifications in data analysis, Structured Query Language (SQL), and the use of facilities management software to generate meaningful reports for management and leadership preferred

Licenses/Certificates:

• Valid driver's license at the time of application and a valid Colorado driver's license within 60-days of hire required
• ICS-100 Introduction to the Incident Command System Certification from Federal Emergency Management Agency (FEMA), Emergency Management Institute (EMI), and/or a professionally accredited program or school required within 6-months of hire
• ICS-200 Basic Incident Command System for Initial Response Certification from Federal Emergency Management Agency (FEMA), Emergency Management Institute (EMI), and/or a professionally accredited program or school required within 6-months of hire
• Certified Facility Manager (CFM) Certification from the International Facility Management Association (IFMA) required within 1-year of hire
• OSHA 30 Hour General Industry or Construction Certification from the U.S. Department of Labor (DOL) preferred
• Facilities Management Professional (FMP) Certification from the International Facility Management Association (IFMA) preferred
• IS-700 Introduction to the National Incident Management System (NIMS) Certification from Federal Emergency Management Agency (FEMA), Emergency Management Institute (EMI), and/or a professionally accredited program or school preferred
• IS-800 National Response Framework Certification from Federal Emergency Management Agency (FEMA), Emergency Management Institute (EMI), and/or a professionally accredited program or school preferred
• Project Management Professional (PMP) Certification from the Project Management Institute (PMI) preferred
• Certified Energy Manager (CEM) Certification from the Association of Energy Engineers (AEE) preferred
• LEED Accredited Professional (LEED AP) Certification from Green Business Certification Inc. preferred

* Must successfully pass background check

Note: The substitution of any combination of relevant and related education, training, and/or experience that provides the required knowledge, skills, and ability may be considered.

Pueblo County offers a comprehensive benefits package (medical, dental, vision, etc.) for full-time employees, generous vacation and sick leave accrual, remote & hybrid working opportunities, county retirement program, autonomy to grow and find your career path with supportive leadership, a truly inclusive and diverse environment, a fitness center (Historic Pueblo Courthouse Building), and may be eligible for up to 12-weeks paid parental leave benefits (full-time employees).