Logistics Manager

Logistics Manager (Manager IV) Location: Austin, TX Salary Range: $5,797.66 - $9,508.25 per month Shift: Day; Telework: Eligible; Travel: up to 20% General Job Description Under the direction of the Associate Commissioner of Program Integrity, performs senior‑level managerial work overseeing the daily operations of a Logistics Unit and managing a team of logistics staff. Oversees and evaluates automation processes within the ASPEN, iQIES, and TULIP systems supporting annual recertification surveys, complaint investigations, and licensure visits for long‑term care providers, including Nursing Facilities, Assisted Living Facilities, Day Activity and Health Services Facilities, Home and Community Support Services Agencies, Immediate Care Facilities for Individuals with Intellectual Disabilities, Prescribed Pediatric Extended Care Centers, the Home and Community‑based Services Waiver and the Texas Home Living Waiver. Develops and recommends operational policies, process maps, and automation improvements to ensure consistency across Survey & Compliance regional units. Provides technical guidance on data applications, analyzes survey and inspection data to identify trends, and resolves operational issues. Essential Job Functions Performs highly complex (senior‑level) managerial work administering the daily activities of a Logistics Unit and managing a team of logistics staff. Manages staff development plans, training programs, and delegates activities among the team. Works under limited supervision, with moderate latitude for the use of initiative and judgment to perform and oversee the compilation and analysis of LTCR’s regional automation processes in the ASPEN, iQIES, and TULIP applications. Supports annual recertification surveys, complaint investigations, and licensure visits throughout the survey life cycle, and evaluates the need for automation improvements. Creates process maps and develops operational policies and procedures related to automation systems for the Survey & Compliance regional units to promote consistency. Provides technical expertise and guidance regarding questions related to data applications used by LTCR. Oversees and organizes the collection of long‑term care regional business processes for federal certification surveys and state licensure visits. Develops techniques to evaluate operational policies and procedures and develops automation and business requirement solutions for implementation in LTCR regional survey and inspection processes. Determines trends in citation identification and survey inspection processes through data analysis of survey results using LTCR data systems (TULIP, ASPEN, iQIES) and resolves operational problems such as inconsistent application of rules and regulations identified through trend analysis, at the direction of and with input from the Associate Commissioners of Program Integrity and of Survey & Compliance. Registrations, Licensure Requirements or Certifications Minimum two years’ experience in the management of a business function, division, or department relevant to LTCR providers. Graduation from an accredited four‑year college or university with major coursework in a field relevant to the assignment is generally preferred. Experience and education may be substituted for one another, year for year. Knowledge, Skills, And Abilities Knowledge of local, state, and federal laws and regulations relevant to program areas and of the principles and practices of public administration and management. Ability to manage program activities; to establish goals and objectives; to devise solutions to administrative problems; to develop and evaluate administrative policies and procedures; to prepare concise reports; and to plan, assign, and supervise the work of others. Ability to interpret policies, procedures, and regulations. Must be able to multi‑task and track multiple activities with competing priorities. Ability to work independently. Ability to exercise professional judgment and reach sound decisions. Skill in evaluation and assessment. Ability to collect and analyze data. Ability to communicate effectively orally and in writing. Ability to establish and maintain effective work relationships with team members and others. Benefits: 100% paid employee health insurance for full‑time eligible employees, a defined benefit pension plan, generous time off benefits, and numerous opportunities for career advancement. #J-18808-Ljbffr