Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Agent

$18 per hour

Cape Air

Join to apply for the Customer Service Agent role at Cape Air Join to apply for the Customer Service Agent role at Cape Air Get AI-powered advice on this job and more exclusive features. This range is provided by Cape Air. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $18.00/hr - $18.00/hr

SUMMARY:

This position requires direct contact with customers at the ticket counter. Excellent customer service skills and a positive attitude are required.

PRIMARY RESPONSIBILITIES:

Check in passengers and baggage using Cape Air’s reservation system Make passenger reservations and rebook flights Make boarding announcements Provide extra assistance to passengers with special needs Assist the main Cape Air Reservations Department by handling remote reservations calls, if applicable to station Share information with pilots/ramp/operations using radio communications Organize ticket and cash reports Handle delayed or missing baggage and process claims Assure compliance with FAA and airport security procedures Additional duties as assigned

QUALIFICATIONS:

Airline work experience preferred Airline reservation system experience preferred Must be at least 18 years old Must hold a high school diploma or equivalent Must have valid US drivers license Must be able to lift up to 70 lbs. Basic computer skills required Excellent communication and excellent customer service skills required Ability to interact effectively with others Ability to work independently and adapt to changing work priorities Ability to communicate effectively, orally and in writing Flexibility of schedule is a must This position will often require working nights, weekends and holidays Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Airlines and Aviation Referrals increase your chances of interviewing at Cape Air by 2x Sign in to set job alerts for “Customer Service Representative” roles. Coordinator, Airport Customer Experience Compliance Call Center Reservations Agent Encore Boston Harbor Call Center Reservations Agent Encore Boston Harbor Member and Visitor Services Representative, Full-Time Call Center Guest Service Attendant Encore Boston Harbor Remote Customer Support Rep - $60-$70k (SaaS Support, CRM) Boston, MA $60,000.00-$80,000.00 3 weeks ago Customer Service Representative, Boston (BOS) - Part Time Boston, MA $50,000.00-$57,000.00 4 days ago Core Crew (Front Desk & Sales) - Fenway, MA Customer Service Representative-$1,000 Sign on Bonus (Work from Home) Client Services Representative Customer Experience Coordinator (Part Time) - Boston, MA Customer Experience Coordinator - Peabody, MA Cambridge, MA $48,000.00-$54,000.00 3 days ago Customer Service Representative - Lab 9:30am-6pm Customer Service Representative-$1,000 Sign on Bonus We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Cape Air

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Agent in Boston, MA vacancy
  • $34k - $38k

     ...experiences through exceptional event execution and customer engagement. Our team is passionate about delivering high-quality service, fostering meaningful connections, and...  ...dedicated and professional Customer Service Agent to join our growing team in Boston, MA. In this... 
    Suggested
    Full time

    Alphabe Insight Inc

    Boston, MA
    2 days ago
  • $750 per week

     ...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative... 
    Suggested
    Part time
    Casual work
    Remote work
    Flexible hours

    AFG

    Newton, MA
    3 days ago
  •  ...Job Description Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc. The ideal... 
    Suggested
    Temporary work
    Work at office
    Worldwide
    Afternoon shift

    GG Media

    Boston, MA
    1 day ago
  •  ...Job Title This position requires direct contact with customers at the ticket counter. Excellent customer service skills and a positive attitude are required. Primary Responsibilities Check in passengers and baggage using Cape Air's reservation system Make passenger... 
    Suggested
    Work experience placement
    Remote work
    Night shift
    Weekend work

    Cape Air

    East Boston, MA
    4 days ago
  • $23.1 - $28.15 per hour

     ...the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one...  ...terminal operations by managing communications and coordinating service activities. Delivers accurate documentation and timely... 
    Suggested
    Hourly pay
    Full time
    Work at office
    Local area

    Saia Inc.

    Boston, MA
    2 hours ago
  • $22.75 per hour

     ...Rate: $22.75 USD per hour Description WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT TODAY! Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential... 
    Hourly pay
    Local area
    Flexible hours
    Night shift

    PrimeFlight Aviation Services

    East Boston, MA
    5 days ago
  •  ...Now hiring an experienced United Airlines Customer Service Agent to perform daily responsibilities with dedication. Provide excellent interactions with customers and colleagues. Provide excellent interactions with customers and colleagues. Perks include competitive pay... 
    Immediate start
    Flexible hours

    TradeJobsWorkforce

    Arlington Heights, MA
    3 days ago
  • $18.25 per hour

     ...Customer Service Gate Agent We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to... 
    Hourly pay
    Full time
    Work at office
    All shifts
    Shift work
    Night shift

    Piedmont Airlines

    Boston, MA
    4 days ago
  •  ...holidays. This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin...  ...wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help... 
    Full time
    Contract work
    For contractors
    Local area
    Flexible hours

    Sherwin-Williams

    Boston, MA
    2 hours ago
  •  ...Customer Service Travel Agent Sydney, NSW, Australia Or refer someone Job Openings Customer Service Travel Agent We're looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In... 
    Remote work
    Flexible hours

    Hello Sunshine Travels

    Dorchester, MA
    4 days ago
  • $80k - $140k

     ...successful, the RM must develop a strong understanding of State Street Investment Management’s investment and operational capabilities, service offerings, culture, and vision to diagnose issues and solve problems effectively. The RM will build relationships across the Client... 
    Temporary work
    Work at office

    State Street Corporation

    Boston, MA
    1 day ago
  • Description: Be the Reason Customers Come Back. At Norfolk Hardware & Home Center , we believe great customer service is what keeps customers coming back. We're looking for someone who enjoys helping people, stays positive under pressure, and takes pride in creating... 
    Hourly pay
    Full time
    Shift work

    The Norfolk Companies

    Mattapan, MA
    10 hours ago
  • $24 per hour

     ...Pay up to $24/hr Job Description: Working under direct supervision, as a Client Service Representative, you will be responsible for servicing and maintaining oversight of assigned client relationships by understanding your clients and their needs. The individual focuses... 
    Contract work
    Work at office

    Phaxis

    Boston, MA
    5 days ago
  • $25.27 per hour

     ...Client Service Representative At MFS, you will find a culture that supports you in doing what you do best. Our employees work together...  ...information and clarify requests or provide appropriate documentation to customers as requested. Maintains proper documentation of telephone calls... 
    Hourly pay
    Full time
    Work at office
    Local area
    Remote work
    Flexible hours

    MFS Investment Management

    Boston, MA
    1 day ago
  •  ...Client Service Representative Working under direct supervision, the Client Service Representative is an entry level position responsible for monitoring client custody operations and service levels. The Client Service Representative also assists more senior team members... 

    Randstad

    Boston, MA
    3 days ago
  • $21 - $24 per hour

     ...Client Service Representative VCA Brookline Animal is seeking an experienced client service representative to join our well established...  ...of high quality veterinary medicine, patient care, and customer service. Applicant must be a reliable self-starter, motivated by... 
    Work at office
    Night shift

    VCA Animal Hospitals

    Brookline, MA
    1 day ago
  • $66.7k - $75k

    About Our Company We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small... 
    Full time
    Part time
    H1b
    Work at office
    Work from home
    Visa sponsorship
    1 day per week

    Ameriprise Financial Services, LLC

    Boston, MA
    23 hours ago
  •  ...About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients...  ...that every interaction reflects our commitment to exceptional service. Key Responsibilities Respond promptly and professionally... 
    Immediate start
    Remote work
    Flexible hours

    INSPIRED

    Boston, MA
    3 days ago
  •  ...Client Service Representative We are seeking a Client Service Representative to support custody operations and deliver high-quality...  ...degree (or equivalent work experience) Strong communication and customer service skills Ability to manage multiple priorities in a... 
    Work experience placement
    Internship
    Work at office

    Hire Talent

    Boston, MA
    1 day ago
  • $17 - $22 per hour

     ...Customer Service Advisor Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience... 
    Hourly pay
    Full time
    Flexible hours
    Shift work
    Night shift

    ScrubaDub Auto Wash Centers

    Chelsea, MA
    1 day ago
  • $25.19 - $32.07 per hour

     ...Customer Service Representative The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training on product knowledge... 
    Hourly pay
    Work at office
    Local area

    GMS Inc

    South Boston, MA
    5 days ago
  • $50k - $55k

     ...Customer Technical Support Specialist The Customer Technical Support Specialist will have a broad knowledge of Internet technology, software...  ...professionals & users of CCC's rights and content delivery services. You will use and support a wide range of technology... 
    Remote work

    Copyright Clearance Center

    Cambridge, MA
    5 days ago
  • $8k

     ...forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead... 
    Base plus commission
    Full time
    Work experience placement
    Flexible hours
    Afternoon shift

    Comcast

    Boston, MA
    23 hours ago
  •  ...Dormont Manufacturing Co is seeking a Store Advisor in Boston, MA. In this role, you will enhance customer experience by guiding shoppers, maintaining stock levels, and supporting visual merchandising strategies. Your mission includes resolving customer inquiries, managing... 

    Dormont Manufacturing Company

    Boston, MA
    1 day ago
  • $15 - $22 per hour

     ...Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an...  .... Essential Functions: Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care... 
    Hourly pay
    Full time
    Part time
    Local area
    Shift work

    CVS Health

    Malden, MA
    1 day ago
  • $39k - $42k

     ...to delivering reliable logistics solutions through exceptional service, operational excellence, and a people-first approach. Our success...  ...Job Description Park 6 Logistics is seeking a motivated and customer-focused Customer Support Specialist to join our growing team. In... 

    Alphabe Insight Inc

    Boston, MA
    4 days ago
  •  ...Customer Support Specialist Location: US Remote What will you do? Provide specialized support to customers in the bioinformatics, precision...  ...problem-solving and troubleshooting skills. Strong customer service and communication skills. Ability to work independently and... 
    Work at office
    Remote work

    Velsera

    Boston, MA
    3 days ago
  • $18 - $40 per hour

     ...most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values. We are currently... 
    Hourly pay
    Full time
    Flexible hours
    Shift work
    Night shift
    Day shift

    Micro Center

    Cambridge, MA
    23 hours ago
  •  ...safety agencies, hospitals, public works departments, support services and any other entity as needed to request or forward necessary...  ...orientation period upon hire. Experience 1 Year related experience in a customer service field/environment 1 Year related experience utilizing... 
    Part time
    Work at office
    Night shift
    Weekend work
    Afternoon shift

    Cataldo Ambulance

    Malden, MA
    2 days ago
  • $17 - $20.77 per hour

     ...routine modified diets and combinations of diet modifications. Food service requests come through x62222 and hospitality and transport...  ...will be a key member of the hospitality team providing excellent customer service and working in a fast paced high volume call center... 
    Flexible hours

    Tufts Medicine

    Boston, MA
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Agent. Be the first to apply!