Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Agent

$18 per hour

Cape Air

Join to apply for the Customer Service Agent role at Cape Air Join to apply for the Customer Service Agent role at Cape Air Get AI-powered advice on this job and more exclusive features. This range is provided by Cape Air. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $18.00/hr - $18.00/hr

SUMMARY:

This position requires direct contact with customers at the ticket counter. Excellent customer service skills and a positive attitude are required.

PRIMARY RESPONSIBILITIES:

Check in passengers and baggage using Cape Air’s reservation system Make passenger reservations and rebook flights Make boarding announcements Provide extra assistance to passengers with special needs Assist the main Cape Air Reservations Department by handling remote reservations calls, if applicable to station Share information with pilots/ramp/operations using radio communications Organize ticket and cash reports Handle delayed or missing baggage and process claims Assure compliance with FAA and airport security procedures Additional duties as assigned

QUALIFICATIONS:

Airline work experience preferred Airline reservation system experience preferred Must be at least 18 years old Must hold a high school diploma or equivalent Must have valid US drivers license Must be able to lift up to 70 lbs. Basic computer skills required Excellent communication and excellent customer service skills required Ability to interact effectively with others Ability to work independently and adapt to changing work priorities Ability to communicate effectively, orally and in writing Flexibility of schedule is a must This position will often require working nights, weekends and holidays Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Airlines and Aviation Referrals increase your chances of interviewing at Cape Air by 2x Sign in to set job alerts for “Customer Service Representative” roles. Coordinator, Airport Customer Experience Compliance Call Center Reservations Agent Encore Boston Harbor Call Center Reservations Agent Encore Boston Harbor Member and Visitor Services Representative, Full-Time Call Center Guest Service Attendant Encore Boston Harbor Remote Customer Support Rep - $60-$70k (SaaS Support, CRM) Boston, MA $60,000.00-$80,000.00 3 weeks ago Customer Service Representative, Boston (BOS) - Part Time Boston, MA $50,000.00-$57,000.00 4 days ago Core Crew (Front Desk & Sales) - Fenway, MA Customer Service Representative-$1,000 Sign on Bonus (Work from Home) Client Services Representative Customer Experience Coordinator (Part Time) - Boston, MA Customer Experience Coordinator - Peabody, MA Cambridge, MA $48,000.00-$54,000.00 3 days ago Customer Service Representative - Lab 9:30am-6pm Customer Service Representative-$1,000 Sign on Bonus We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Cape Air

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Agent in Boston, MA vacancy
  • $18.25 per hour

     ...Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of...  ...reliable professional to join our team as a Customer Service Gate Agent in our Ground Handling Department. The primary responsibility... 
    Suggested
    Hourly pay
    Full time
    Work at office
    All shifts
    Shift work
    Night shift

    Piedmont Airlines

    Boston, MA
    4 days ago
  • $18.25 per hour

     ...Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of...  ...reliable professional to join our team as a Customer Service Gate Agent in our Ground Handling Department. The primary responsibility... 
    Suggested
    Hourly pay
    Part time
    Work at office
    All shifts
    Shift work
    Night shift

    Piedmont Airlines

    Boston, MA
    4 days ago
  • $34k - $38k

     ...experiences through exceptional event execution and customer engagement. Our team is passionate about delivering high-quality service, fostering meaningful connections, and...  ...dedicated and professional Customer Service Agent to join our growing team in Boston, MA. In this... 
    Suggested
    Full time

    Alphabe Insight Inc

    Boston, MA
    2 days ago
  • $750 per week

     ...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative... 
    Suggested
    Part time
    Casual work
    Remote work
    Flexible hours

    AFG

    Cambridge, MA
    3 days ago
  •  ...Job Description Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc. The ideal... 
    Suggested
    Temporary work
    Work at office
    Worldwide
    Afternoon shift

    GG Media

    Boston, MA
    1 day ago
  • $22.75 per hour

     ...Rate: $22.75 USD per hour Description WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT TODAY! Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential... 
    Hourly pay
    Local area
    Flexible hours
    Night shift

    PrimeFlight Aviation Services

    East Boston, MA
    5 days ago
  •  ...Now hiring an experienced United Airlines Customer Service Agent to perform daily responsibilities with dedication. Provide excellent interactions with customers and colleagues. Provide excellent interactions with customers and colleagues. Perks include competitive pay... 
    Immediate start
    Flexible hours

    TradeJobsWorkforce

    Arlington Heights, MA
    3 days ago
  •  ...Customer Service Travel Agent Sydney, NSW, Australia Or refer someone Job Openings Customer Service Travel Agent We're looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In... 
    Remote work
    Flexible hours

    Hello Sunshine Travels

    Dorchester, MA
    4 days ago
  • $80k - $140k

     ...successful, the RM must develop a strong understanding of State Street Investment Management’s investment and operational capabilities, service offerings, culture, and vision to diagnose issues and solve problems effectively. The RM will build relationships across the Client... 
    Temporary work
    Work at office

    State Street Corporation

    Boston, MA
    1 day ago
  • Description: Be the Reason Customers Come Back. At Norfolk Hardware & Home Center , we believe great customer service is what keeps customers coming back. We're looking for someone who enjoys helping people, stays positive under pressure, and takes pride in creating... 
    Hourly pay
    Full time
    Shift work

    The Norfolk Companies

    Mattapan, MA
    3 hours ago
  • $68k - $102k

     ...leader in programmatic recruitment advertising technology and services. With advanced technology, unmatched market data and a team of...  ...week. Job Responsibilities: Engage and qualify prospective customers through strategic outbound prospecting (calls, email, social),... 
    Work at office
    Local area
    3 days per week

    StepStone Group

    Newton, MA
    4 days ago
  • $50k - $60k

     ...starburst.ai. About the role We are looking for top performers who can match Starburst Data’s leading product offering with the right customer. While working with an all-star sales team at our fast paced growth company, you should be curious and have a basic understanding... 
    Full time
    Work at office
    Local area
    Flexible hours

    Starburst

    Boston, MA
    4 days ago
  •  ...Job Description Job Description We are looking for a Client Service Representative to support client relationships and deliver a high standard of service for a long-term contract opportunity. In this role, you will serve as a key point of contact for client requests... 
    Long term contract
    Work at office

    Robert Half

    Boston, MA
    14 days ago
  • $25.27 per hour

     ...Client Service Representative At MFS, you will find a culture that supports you in doing what you do best. Our employees work together...  ...information and clarify requests or provide appropriate documentation to customers as requested. Maintains proper documentation of telephone calls... 
    Hourly pay
    Full time
    Work at office
    Local area
    Remote work
    Flexible hours

    MFS Investment Management

    Boston, MA
    1 day ago
  •  ...Client Service Representative Working under direct supervision, the Client Service Representative is an entry level position responsible for monitoring client custody operations and service levels. The Client Service Representative also assists more senior team members... 

    Randstad

    Boston, MA
    3 days ago
  • $21 - $24 per hour

     ...Client Service Representative VCA Brookline Animal is seeking an experienced client service representative to join our well established...  ...of high quality veterinary medicine, patient care, and customer service. Applicant must be a reliable self-starter, motivated by... 
    Work at office
    Night shift

    VCA Animal Hospitals

    Brookline, MA
    1 day ago
  • $24 per hour

     ...Pay up to $24/hr Job Description: Working under direct supervision, as a Client Service Representative, you will be responsible for servicing and maintaining oversight of assigned client relationships by understanding your clients and their needs. The individual focuses... 
    Contract work
    Work at office

    Phaxis

    Boston, MA
    5 days ago
  •  ...of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets...  ...products at your fingertips - the latest devices and personalized services that bring friends, families and communities closer together.... 
    Hourly pay
    Full time
    Temporary work
    Local area
    Flexible hours

    AT&T

    Malden, MA
    3 days ago
  •  ...About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients...  ...that every interaction reflects our commitment to exceptional service. Key Responsibilities Respond promptly and professionally... 
    Immediate start
    Remote work
    Flexible hours

    INSPIRED

    Boston, MA
    3 days ago
  •  ...Client Service Representative We are seeking a Client Service Representative to support custody operations and deliver high-quality...  ...degree (or equivalent work experience) Strong communication and customer service skills Ability to manage multiple priorities in a... 
    Work experience placement
    Internship
    Work at office

    Hire Talent

    Boston, MA
    1 day ago
  • $25.19 - $32.07 per hour

     ...Customer Service Representative The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training on product knowledge... 
    Hourly pay
    Work at office
    Local area

    GMS Inc

    South Boston, MA
    5 days ago
  •  ...(accrued) Job Description Established property and casualty insurance agency is seeking experienced agency personnel for customer service roles in personal lines and commercial lines departments. Candidates must be positive, organized, and team players. You will work... 
    Full time
    Work at office

    BARBERA INSURANCE AGENCY INC

    Brighton, MA
    a month ago
  • $22 per hour

     ...Job Description Job Description Our client a health insurance company located in MA is looking for 2 Customer Service professionals down in the greater Boston, MA area to join their team on a temporary to hire basis starting at some point towards the end of August... 
    Permanent employment
    Temporary work
    Live in
    Work at office
    Immediate start
    Remote work
    Shift work

    JMT Staffing Solutions

    Boston, MA
    6 days ago
  • $50k - $55k

     ...Customer Technical Support Specialist The Customer Technical Support Specialist will have a broad knowledge of Internet technology, software...  ...professionals & users of CCC's rights and content delivery services. You will use and support a wide range of technology... 
    Remote work

    Copyright Clearance Center

    Cambridge, MA
    5 days ago
  • $17 - $21 per hour

     ...Customer Service Advisor Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment in our brand new Brighton store. A 50+ year old family business, ScrubaDub... 
    Hourly pay
    Full time
    Flexible hours
    Shift work
    Night shift

    ScrubaDub Auto Wash Centers

    Brighton, MA
    4 hours ago
  •  ...Job Description Job Description We are currently hiring entry level customer service and sales individuals with a customer service background. We've found that candidates working in retail, restaurant, hospitality, or customer service positions are very easy to train... 
    Currently hiring
    Flexible hours

    Boston Direct Inc.

    Watertown, MA
    8 days ago
  •  ...Job Description Job Description The Customer Service Associate provides a best-in-class experience for our customers by offering assistance, providing fast accurate cashiering duties and answering questions while maintaining a friendly and welcoming demeanor.... 

    Twins Enterprise, Inc.

    Boston, MA
    18 days ago
  •  ...Dormont Manufacturing Co is seeking a Store Advisor in Boston, MA. In this role, you will enhance customer experience by guiding shoppers, maintaining stock levels, and supporting visual merchandising strategies. Your mission includes resolving customer inquiries, managing... 

    Dormont Manufacturing Company

    Boston, MA
    1 day ago
  •  ...Property Insurance Underwriting Association is looking for a Customer Service Representative to join our Underwriting Department. This position...  ...This position is responsible for providing assistance to agents and customers in obtaining property insurance and resolving underwriting... 
    Work at office
    Local area
    Immediate start

    MPIUA

    Boston, MA
    29 days ago
  • $69k

     ...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance... 
    Remote job
    Work from home
    Flexible hours

    HMG Careers

    Malden, MA
    more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Agent. Be the first to apply!