Account Manager

SUMMARY OF POSITION As a key member of Clean Scapes, the Account Manager for the Maintenance Department plays a pivotal role in ensuring the success of a portfolio of accounts. This involves fostering strong client relationships, effectively managing personnel, overseeing materials and equipment, and aligning actions with budget goals. As an Account Manager, you will set objectives, define priorities, and establish deadlines based on client expectations, collaborating with dynamic teams to deliver exceptional service. ROLE + RESPONSIBILITIES Account Management: Oversee the planning and execution of landscape maintenance, enhancement, and irrigation projects, ensuring adherence to quality standards and timelines to achieve outstanding results, enhancing overall property appearance and profitability. Excellent Client Service: Provide exceptional service and delivery to all clients through proactive engagement, effective communication, loyalty building, problem‑solving, and meticulous follow‑through. Cross‑Functional Communication: Communicate effectively with account managers, arbor managers, enhancement managers, crew leaders, and other departments within Clean Scapes to ensure the highest quality service and beautifully maintained properties for clients. Budget Achievement: Meet or exceed budget goals, ensuring timely and successful completion of billing and proposals. Team Development: Support in recruiting, training, and developing team members. Manage personnel to achieve efficiency, safety, and productivity goals. Safety and Compliance: Ensure all work, whether conducted individually or by team members, adheres to safety standards and regulatory compliance. Financial Monitoring: Monitor accounts receivables consistently, ensuring timely collection of all accounts. EDUCATION / EXPERIENCE Experience in the commercial landscaping industry is a plus, but we believe that people from a wide range of industries are a fit for and will be successful in a role as an Account Manager. Above all, we value excellent communication skills, problem‑solving abilities, a service‑oriented approach to work, and a desire to learn and grow. While a degree is impressive, we recognize that what’s on paper doesn’t define you. Many of us have honed our craft at work rather than school. We’ll consider both as a foundation of talent. KNOWLEDGE, SKILLS, + ABILITIES Service‑oriented mindset—you love solving people’s problems and are the first to raise your hand to help. Demonstrated ability to self‑manage and to set and achieve goals. A team player who can interact effectively with people from a cross‑section of backgrounds and at all levels of a company. Strategic thinking and problem‑solving abilities with a client‑centric mindset. Exceptional interpersonal skills with the ability to develop and maintain relationships at all levels of an organization. Understanding of financial statements. COMPENSATION We value the longevity of our employees and offer a competitive compensation plan. Salary commiserates with experience. This is a full‑time, in‑person, W2 employee position. #J-18808-Ljbffr