Hotel Night Audit

Hotel Night Audit 11pm - 7am We are looking to add to our award winning team! About the Hotel The Comfort Inn and Suites is located in Caldwell, Ohio. Job Description Provide excellent customer service to all guests of the hotel, check‑in and check‑out procedures, balancing cash, reconciling credit cards, answering the phone, and attending to the needs of the guest. Essential Job Functions Be in required uniform, name tag, and earpiece. Greet all guests. Provide information about policies, services, and amenities. Respond to guest requests, sell rooms to walk‑in guests, enter/change reservations in the system, post charges to guest accounts, process payments, make necessary changes to guest accounts. Inform housekeeping of any room changes. Listen and respond to the needs of the guest. Respond to guest complaints and answer the phone. Transfer calls. Clean the front desk area and surrounding area. Complete checklists, maintain daily logs, balance cash drawer. Must be able to stand for an 8‑hour shift. Additional Responsibilities Attitude must be conducive to team growth, hospitality, and serving environment. Must be willing to complete hospitality training, education of the hospitality industry, and any other duties given by the supervisor or general manager. Knowledge of Choice Advantage Preference is preferred but not required. Benefits Friends and family hotel discounts Paid time off Holiday Pay Vision, Dental, and Life Insurance Apply online or stop by the front desk to pick up an application. #J-18808-Ljbffr