Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2020 and currently lead a team of eight. Before becoming a State Farm agent, I managed sporting goods stores in sales and later worked in data communications. Outside of work, I enjoy spending time with my wife and our three daughters, exploring the outdoors, and making memories with family and friends.

I love serving the Pineville, Alexandria, Deville, and Ball communities because of the incredible support people show for one another and for local small businesses. Building relationships and giving back to the community are at the heart of what we do.

Our agency offers an outstanding benefits package, including Fridays ending at noon based on performance, 15 days of PTO after 90 days with opportunities to earn more each month, your birthday off, 10 paid holidays, a full week off between Christmas and New Year's, a $1,000 hiring bonus after six months, monthly cash bonuses, office lunches every two weeks, licensing reimbursement, and a strong commitment to work-life balance.

Our culture is everything. We're a close-knit, family-like team that works in a fast-paced, high-energy environment while supporting one another every step of the way. I'm looking for someone who is outgoing, energetic, and thrives in a high-performing atmosphere. If you're ready to work hard, have fun, and grow with an ambitious team, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Blake Barbo - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.