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Autonomous Vehicle Operations Lead

TSMG Holding

About The Role
We are looking for an

Autonomous Vehicle Operations Lead (AVOS)

to oversee the daily operations of

autonomous vehicle (AV)

and

robotaxi fleets

supporting testing programs, commercial

autonomous ride-hailing services , and new city launches across North America.

As the operational leader within the depot, you will coordinate

Safety Operators, Depot Specialists, Senior Technicians, and SDS Specialists

to ensure vehicles remain safe, operational, and deployment-ready. You will play a critical role in maintaining fleet availability, meeting operational KPIs, and supporting the successful launch and scaling of

autonomous vehicle fleets .

This position is ideal for candidates with experience in fleet operations, mobility services, automotive operations, logistics, or transportation who enjoy leading teams in fast-paced, technology-driven environments.

Key Responsibilities
Fleet Operations Management

Lead the daily operations of autonomous vehicle and robotaxi fleets across one or multiple depot locations

Ensure vehicles are operationally ready to support testing, commercial deployment, and autonomous ride-hailing services

Monitor fleet utilization, vehicle availability, charging schedules, and operational readiness

Coordinate daily vehicle dispatch and return activities to maximize fleet efficiency

Minimize vehicle downtime through effective operational planning and coordination

Depot Operations

Oversee all activities within the robotaxi depot, ensuring safe, efficient, and organized operations

Coordinate the work of Depot Specialists, Safety Operators, Senior Technicians, and SDS Specialists

Ensure vehicles meet cleanliness, charging, inspection, and maintenance standards before deployment

Support depot setup and operational readiness for new city launches and fleet expansion projects

Team Leadership

Recruit, onboard, train, and supervise operational staff

Create shift schedules supporting 24/7 fleet operations

Conduct performance reviews and coaching sessions

Promote a culture of safety, accountability, and continuous improvement

Ensure all team members follow operational procedures and safety standards

Client & Stakeholder Management

Act as the primary operational contact for internal and external stakeholders

Coordinate daily activities with engineering, product, technical, and fleet management teams

Prepare operational reports, KPI dashboards, and performance summaries

Escalate operational risks and develop mitigation plans

Support customer visits, audits, and operational reviews

Operational Excellence

Monitor KPIs including fleet availability, vehicle uptime, dispatch efficiency, depot productivity, and operational quality

Identify process improvement opportunities that reduce downtime and improve fleet performance

Develop and implement standard operating procedures for autonomous vehicle operations

Support continuous improvement initiatives during robotaxi fleet scaling and commercial deployment

Health, Safety & Compliance

Ensure compliance with company policies, local regulations, and operational procedures

Promote a strong safety culture across all operational teams

Ensure incidents are properly investigated, documented, and resolved

Maintain compliance with health & safety requirements for fleet and depot operations

Requirements
Essential

Minimum 5 years of experience in fleet operations, automotive operations, transportation, logistics, mobility services, or similar operational environments

Previous experience leading operational or technical teams

Experience managing shift-based or 24/7 operations

Strong leadership and people management skills

Excellent organisational and planning abilities

Experience monitoring KPIs and operational performance

Strong communication and stakeholder management skills

Fluent English

Preferred

Experience supporting autonomous vehicles, robotaxi fleets, ADAS programs, or automotive testing

Experience with electric vehicle (EV) fleet operations

Previous experience launching new operational sites or depots

Knowledge of fleet management systems and operational reporting tools

What We're Looking For
Successful AV Operations Leads combine operational excellence with strong leadership and a passion for emerging mobility technologies.

You understand how to coordinate people, vehicles, depots, and processes while maintaining the highest standards of safety, efficiency, and customer satisfaction. You thrive in dynamic environments and enjoy solving operational challenges as autonomous vehicle fleets expand into new cities and markets.

Whether supporting pilot programs or fully commercial robotaxi operations, you will play a key role in ensuring every vehicle, every shift, and every team member contributes to a safe and reliable autonomous mobility service.

What We Offer

Opportunity to lead large-scale autonomous vehicle and robotaxi fleet operations across North America

Exposure to cutting-edge self-driving vehicle technologies and commercial autonomous ride-hailing services

Leadership role supporting new city launches, depot setup, and fleet expansion

Work alongside engineering, product, and operations teams shaping the future of autonomous transportation

Long-term career development within fleet management, autonomous mobility, and robotaxi operations

International projects supporting some of the world's leading autonomous vehicle programs

Comprehensive onboarding and continuous professional development

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Vacancy posted 1 day ago
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