Supplier Quality Manager

This role requires candidates who are currently authorized to work in the U.S. without sponsorship, and C2C arrangements are not accepted. This role is hybrid in Boston, MA.

Overview
The Supplier Quality Manager is responsible for supporting vendor quality oversight activities within a regulated life sciences environment. This role focuses on vendor performance monitoring, quality metrics, scorecards, change controls, qualification support, and cross-functional communication.

The ideal candidate is organized, self-managed, timely, and comfortable working with internal stakeholders, subject matter experts, and leaders. This person should understand vendor audits and audit-related processes, but this is not an auditor role and will not be responsible for performing audits.

Key Responsibilities

• Support routine vendor quality management activities across assigned vendor categories.
• Monitor vendor performance metrics, dashboards, scorecards, and quality trends.
• Maintain vendor quality documentation, trackers, and reporting tools.
• Support vendor qualification and requalification activities.
• Assist with vendor change control review, tracking, coordination, and follow-up.
• Identify vendor quality risks, trends, or performance concerns and escalate as appropriate.
• Partner with Quality, Operations, Supply Chain, Manufacturing, Regulatory, and other cross-functional teams.
• Present vendor quality updates, metrics, risks, and action items to internal SMEs and leadership.
• Support quality governance meetings, vendor reviews, and internal business forums.
• Assist with process improvement initiatives related to vendor quality systems, reporting, and oversight.
• Ensure vendor quality activities are completed accurately, timely, and in alignment with internal procedures.
• Maintain awareness of vendor audit processes and outcomes without directly performing audits.

Required Qualifications

• Bachelor's degree in a scientific, technical, quality, or related field preferred.
• 6+ years of relevant experience in quality, vendor quality, supplier quality, quality operations, or a regulated life sciences environment.
• Experience in pharmaceutical, biotechnology, biologics, medical device, or other regulated industry preferred.
• Experience with vendor quality oversight, vendor performance management, or supplier quality activities.
• Experience using Power BI or similar dashboard/reporting tools.
• Experience using Veeva or similar quality management systems.
• Familiarity with vendor scorecards, vendor change controls, qualification activities, and vendor quality documentation.
• Understanding of GMP, GDP, or other applicable quality/regulatory requirements.

Knowledge, Skills, and Abilities

• Strong organizational and time management skills.
• Ability to self-manage workload, priorities, timelines, and follow-up items.
• Strong verbal and written communication skills.
• Comfortable presenting to cross-functional SMEs, stakeholders, and leaders.
• Able to participate confidently in discussions with experienced quality, technical, and business teams.
• Strong attention to detail and documentation accuracy.
• Ability to review metrics, identify trends, and support risk-based decision-making.
• Collaborative, professional, and able to work effectively in a matrixed environment.
• Strong follow-through and ability to drive routine activities to completion.
• Understanding of vendor audits, vendor quality expectations, and audit readiness concepts.