Scheduling Coordinator- El Mirage

Job Description

Responsibilities:

• Schedule production of windows for every builder/customer daily utilizing weekly allocation spreadsheet
• Answer incoming calls and/or emails from our customers
• Take ownership and quickly resolve any issues regarding builder's installs
• Process and communicate daily scheduling updates via email and/or builder scheduling systems
• Consciously adhere to "locked" FeneVision required dates by Avanti team members
• Attend builder meetings for production pace and projected window install dates
• Review window packs in distribution centers and plant schedules daily
• Willingness to provide improved solutions to become more efficient; systems, reporting, communication, labeling etc.
• Crosstrain, share best practices and continually learn other departments/locations roles and dynamics for continuous growth

Skills/Knowledge:

• Punctual and reliable; be at work on time every day
• Problem solving skills required, willingness to learn
• Microsoft Programs experience Outlook, MS Teams, and MS Excel
• Embrace, improve, and more importantly enjoy the opportunity to grow with Avanti
• Communicate professionally with team members, management, and our customers/vendors
• Consistency complete day to day tasks of a scheduling coordinator per typical routine

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, physical demands and work environment characteristics listed below are representative of the knowledge, skill, and/or ability required to successfully perform the job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Must have High School Diploma, GED or prior experience.

Computer Skills:

Microsoft Word, Excel and Outlook software applications. Will be expected to develop proficiency in FeneVision (Avanti software) and be/become familiar with Apple iOS.

Communication Skills:

Excellent verbal and written English language skills are required as well as good public relations, public speaking and customer service skills. Ability to read, interpret, understand and explain documents such as product specifications or warranty manuals and customer orders. Ability to effectively present information to others, gather information from others and respond appropriately to questions from customers, coworkers, and managers. Must display excellent phone and email etiquette. Must be able to present appropriate attitude for the situation when interacting with customers or coworkers.

Professional Skills:

Must be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, self-disciplined, self-motivated and have a demonstrated ability to follow projects through to completion. Attention to detail is required. Must be able to demonstrate organizational skills, prioritize tasks and meet deadlines. Must be able to develop trust, respect, and confidence of customers, coworkers and managers. Must present in a clean and neat physical appearance. Must be able to investigate issues and resolve conflicts in the best interest of the business and our customers.

Mathematical Skills:

Ability to subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform calculations using units of money, time, measurement, etc. Ability to apply basic concepts to general math.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit, stoop, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Time commitment required of this position will vary based on business needs.

Work Environment:

The work environment with this job primarily includes the typical office environment. The noise level of this job is typically moderate. Employees in office positions may occasionally enter warehouse work areas.