Billing & Collections Specialist

Job Description

Role: Billing and Collections Specialist


Reports To: Tyler Knack

Location: Atlanta

Workplace Type: We ask all employees to work a hybrid schedule, with a minimum 2x/week in their local office. We welcome employees to utilize office space more than that where possible.

Due to the continued growth of the organisation, we are establishing a dedicated Billing and Collections Specialist role to help centralise responsibilities that were previously distributed across multiple teams. This position is designed to bring greater consistency, accountability and efficiency to the billing and revenue collection process, ultimately improving efficiency and accelerating cash flow.


The Role

The Billing and Collections Specialist will be responsible for managing end to end billing activities, monitoring accounts receivable and driving timely collections. By consolidating these functions into a focused role, the organisation aims to standardise processes, keep errors to a minimum and continue a 'white-glove' member experience while improving speed to cash. This role will work cross-functionally to resolve discrepancies, ensure accurate invoicing, maintain strong client relationships and support financial health and scalability of the organisation.


Key Responsibilities

• Billing: Generate, review, and send invoices for services, ensuring timeliness, accuracy in billing codes and account information.
• Portals: Utilize a variety of supplier portals to submit invoices, obtain POs, register as a new supplier, and to confirm banking and payment Information.
• Collections: Contact member companies regarding overdue payments via phone or email.
• Dispute Resolution: Resolve discrepancies in billing and address customer complaints, ensuring compliance with internal and legal standards.
• Accounts Management: Monitor client accounts for non-payment, process adjustments, and maintain updated, accurate records.
• Reporting: Run aging reports and report on collections activities to management.

Key Requirements:

The successful candidate will be a dynamic team member to a small team in a fast-paced environment. They will have the ability to work on a team and to work independently.

• Education: Bachelor's degree (Accounting preferred),
• 3-4 years of experience in billing, collections, and/or accounts receivable.
• Communication: Excellent verbal and written skills for professional communication with Fortune 500 executives and leaders.
• Technical: Proficiency in MS Office (Excel) and experience with accounting or billing software (NetSuite & Salesforce is a plus).
• Excel: XLOOKUP, IF statements, and pivot tables
• Attributes: Strong problem-solving, attention to detail, strong follow-up discipline and ability to handle high-volume, time-sensitive situations
• Positive attitude, hardworking, great team player

Why World 50 Group?

The World 50 Group Way is our unified cultural framework that defines who we are and how we operate, shaped by insights and input from our associates. It brings together our mission, purpose, values, and DNA to foster a culture of community, collaboration, learning, and lasting impact.

Our DNA - How we show up

• Member Obsessed: Building real connections and helping our members win is what drives us.
• Entrepreneurial: We see challenges as chances to get creative and make things happen.
• Collaborators: We're stronger together: we share ideas, support each other, and create amazing experiences as one team.
• Learners: We stay curious, keep growing, and never stop learning.
• Humble: We aim high but leave our egos at the door - it's about progress, not perfection.
• Community: We celebrate wins, hold each other accountable, and have plenty of laughs along the way.

As a purpose driven company, we're dedicated to building a workplace where people from different backgrounds can do their best work. Our company value One & All, demonstrates our commitment to creating a place where every individual feels seen, supported, and free to bring their whole selves to work. When people feel genuinely valued and included, they're more engaged and effective. That's why we focus on cultivating an environment that celebrates difference, empowers connection, and accelerates the success of our members and their organisations.


About World 50 Group

World 50 Group is a global leader in facilitating meaningful collaboration among C-suite executives from the world's most influential companies. Through curated peer communities, strategic insights, and trusted exchange, we empower senior leaders to navigate challenges, share experiences and create lasting impact. We cultivate community, where leaders go beyond their company, to co-create a future of extraordinary impact.