Enterprise Delivery Strategist - Restaurant Finance Strategy

About Loop Loop is an agentic restaurant intelligence software that augments the back office of restaurant chains by automating workflows and delivering intelligence across the finance, operations and marketing functions. Loop deploys AI agents built by our in-house team of AI engineers, strategists and subject matter experts into restaurant brands bringing industry best practices in handling complex internal functions. We have offices in San Francisco, New York, Tampa and India. Loop is one of the fastest growing restaurant technology companies, powering a few billion dollars in revenue and growing to serve 10K+ restaurants within 3 years across some of the most recognizable brands of the USA, helping them grow their topline and bottomline. Loop is built by a world class team of entrepreneurs, operators, leaders and AI engineers from different industries, ranging from cutting edge big‑tech, management consulting, investment banking among others across companies such as Uber, Google, Amazon, McKinsey and others. About the Role As an Enterprise Delivery Strategist in the Strategy & Operations charter of Loop, you are a custodian of the value delivered to Loop’s Enterprise customers through our finance product. Loop’s products power a few billion dollars in revenue today and are poised to scale multifold over the next few years. You will own key customer value metrics, obsess over customer outcomes, and optimize for metrics such as time to value, engagement, and outcomes for Loop’s finance product, Balance. You will cross‑functionally impact customer strategy by collaborating across Sales/GTM, Product Operations, Product, and Customer Success while owning key customer value metrics. Responsibilities Ownership of key customer value metrics. Building playbooks for the sales and customer support functions. Ownership of all internal processes across analytics, product surfaces, content and communications to ensure 10‑star value delivery to customers. Ownership of internal processes needed to monitor and improve agentic workflows, including evaluations, system prompts, templates and agentic workflows for customers. Collaborating with the GTM/Customer Success teams to own the implementation and business roadmap, taking business and customer needs into account. Eligibility / Fit Have at least 8‑12 years of experience in a finance, FP&A or accounting role in a direct‑to‑consumer brand or in e‑commerce, CPG, hospitality or the restaurant industry. Have been a Senior financial controller, senior manager or director of finance, managing the lifecycle across accounting, FP&A & treasury. Are inherently a great salesperson – whether selling a product, idea, project or vision. Can break complex problems into smaller parts and build the necessary processes and systems around them. Think in metrics, funnels and dashboards. Have exhibited leadership while also having worked in IC roles across previous positions. Understand complex customer / business problem statements from a business lens and can make trade‑offs to build for the right customer outcomes. Demonstrate Loop’s cultural values of radical ownership, customer obsession, and the ability to move fast on solving problems. Are a CFA or CPA charter holder. Have a strong hunger for personal growth and a desire to build and deploy next‑generation products at scale, as an operator or founder. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr Loop AI