Hybrid Front Desk Coordinator - Mental Health Clinic

About Us: We are a busy, multi-practitioner Psychiatry and Counseling practice seeking a reliable, professional, and experienced Front Desk Coordinator. The ideal candidate will have strong multitasking skills and a friendly, professional demeanor to support both patients and providers in a fast-paced environment. Key Responsibilities: Greet and check in patients with warmth and professionalism. Answer and direct telephone calls efficiently. Collect co-pays and outstanding balances. Schedule and manage patient appointments. Process medical records and assist with documentation. Provide administrative support to physicians and clinicians. Assist with patient intake process Qualifications & Skills: Minimum 3 years of experience as a medical receptionist (required). 2+ years of customer service and computer skills (preferred). Experience in behavioral or mental health settings highly preferred. Strong conflict resolution skills and the ability to handle difficult situations with patience and professionalism. Excellent communication and organizational skills. Proficiency in medical office software and scheduling systems is a plus. Position Details: Schedule: Monday – Friday, 8:30 AM – 4:30 PM (consistent attendance required). Dress Code: Business casual, maintaining a professional appearance. Reliability is critical – we need a team player who is dependable and punctual. Work Location: Hybrid (some remote work available after fully trained). Occasional travel to our other locations (Towson, Olney, Frederick) as needed to provide coverage. Benefits: 401(k) & 401(k) matching Health, dental, and vision insurance Disability & life insurance Flexible spending account & health savings account Paid time off Retirement plan No telephone calls accepted. We look forward to welcoming the right candidate to our team! #J-18808-Ljbffr Professional Therapy Solutions