STAS Receptionist

STAS - Receptionist

Position Summary:

The Student Assistant Receptionist serves as a key member of the Human Resources Welcome Center team acting as the first point of contact for visitors employees and students. This role is responsible for delivering excellent customer service by managing front desk operations responding to inquiries and ensuring visitors are efficiently directed to the appropriate HR resources.

Key Responsibilities:

Operate and manage a multi-line telephone system providing accurate and timely responses to inquiries

Triage incoming calls and route them to the appropriate HR department or subject matter expert

Greet visitors in a professional and welcoming manner and assist with the check-in process including issuing temporary parking passes

Provide clear instructions to visitors based on the purpose of their visit

Assist walk-in visitors without appointments by identifying their needs and connecting them with the appropriate HR office

Receive sort and distribute incoming mail daily to department leads and administrative contacts

Notify appropriate departments of incoming packages and coordinate pickup

Coordinate Welcome Center conference room requests including scheduling confirmations and basic logistical support

Maintain a clean organized and professional reception area

Support large group meetings or training sessions by assisting with check-in room setup and preparation of materials as needed

Provide general administrative support to HR units as needed

Work Environment:

This position operates in a professional office setting with frequent in-person interaction. We are seeking to hire two part-time Student Assistants each working approximately 15-20 hours per week. Schedules will be coordinated Monday through Friday between 8:00 a.m. and 5:00 p.m. based on departmental needs and student availability. The role requires consistent attendance strong customer service skills and the ability to remain at the front desk for the duration of each shift.

$19.00 per hour

This position is open to all UF students who are eligible to work on campus and must maintain a minimum 2.0 grade point average. Registered students are employed on a part-time basis up to 20 hours per week.

Familiarity with multi-line phone systems and visitor management processes

Strong organizational skills and attention to detail

Prior customer service or front desk experience

Strong communication and interpersonal skills

Ability to manage multiple tasks and prioritize in a fast-paced environment

Basic proficiency with office technology and phone systems

In order to be considered please upload your cover letter resume and list of references.

Two positions will be filled from this requisition.

This position has been reposted. Previous applicants are still under consideration and need not re-apply.

No

Required Experience:

Junior IC